Community Outreach Specialist

Community Outreach Specialist Sourcewise - 3.1 Santa Clara, CA Job Details Full-time $28 - $31 an hour 2 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Pension plan Employee assistance program Vision insurance 403(b) Life insurance Retirement plan Qualifications Medical documentation Research Driver's License Bachelor's degree Health insurance knowledge Driving Organizational skills Individual case management in social services Full Job Description Sourcewise provides adults and their caregivers the tools and services they need to effectively navigate their health and life options. Through a comprehensive network of resources, Sourcewise strives to educate, prepare, support, and advocate for all adults, their families, and their caregivers within Santa Clara County. Sourcewise works in partnership, in contract with Managed Health Care Plans to deliver Enhanced Care Management (ECM) services. ECM is designed to provide care management services to address a wide variety of complex, high-acuity health care-related needs and barriers. ECM Community Outreach Specialist encompasses seven core services : 1. Outreach and Engagement 2. Assists with reporting to health plans 3. Reaching out to clients on RTF list Monthly 4. Comprehensive intake and enrollments 5. Receiving referrals RTF and requesting approval from health plans 6. Coordination of and Referral to Community and Social Support Services 7. Participate in community-based outreach events and presentations

JOB RESPONSIBILITIES

Perform telephonic and in-person outreach for potential participants. Meet with potential participants in various settings. Use research tools and contact providers to locate participants. Build rapport and present ECM program benefits. Explain consent forms and obtain signatures. Utilize required electronic health record system and customer relationship management tools to ensure accurate documentation related to services is captured. Follow confidentiality laws. Participate in outreach events. Ensure accurate data entry and reporting. Assist in audits and compliance. Other duties as assigned.

REQUIREMENTS

Bachelor's Degree or 2+ years equivalent experience. 1-2 years case management experience. Valid California Driver's License. Knowledge of health promotion, care management, and local resources. Strong communication and organizational skills. Ability to work with diverse populations.

LICENSE & CERTIFICATIONS

Valid California Driver's License required. Proof of automobile insurance meeting California State Law minimums required.

BENEFITS PACKAGE

Paid Time Off (vacation; sick leave; multiple holidays) 403(b) Money Purchase Pension Plan Medical/Dental/Vision insurance Short-term & Long-term Disability insurance Life/AD&D insurance

Job Type:

Full-time

BENEFITS

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

PHYSICAL REQUIREMENTS

Prolonged sitting and computer work. Ability to drive locally. Lift 5-10 pounds.

Pay:

$28.00 - $31.00 per hour

Benefits:

403(b) Dental insurance Employee assistance program Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person