Move-In Coordinator

Move-In Coordinator ALC Belmar Management LLC Lakewood, CO Job Details Full-time $23.50 - $24.50 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Customer service Full Job Description Village at Belmar, Lakewood's premier senior living community, is seeking an organized and welcoming Move-In Coordinator to join our team. In this role, you will guide new residents and their families through the move-in process, ensuring a smooth, positive, and supportive transition into our community. You will coordinate logistics, prepare necessary documentation, communicate with internal teams, and serve as a warm, knowledgeable point of contact. The ideal candidate is detail-oriented, compassionate, and dedicated to creating an exceptional first experience for every resident who joins our community. At Ascent Living Communities, we're dedicated to elevating senior living by creating a better life for our residents, their families, and the team members who support them. We believe in providing our teams with the tools, resources, and opportunities they need to thrive—both personally and professionally. Our communities are designed around warmth, trust, and connection, offering a boutique experience that feels like home. Village at Belmar is proud to be part of the Ascent Living family, a locally owned Colorado company known for its innovative approach, outstanding care, and commitment to excellence in senior living.

Benefits:

3 weeks of paid time off a year Medical insurance including vision and dental 100% employer paid life and long-term disability insurance Accident and short-term disability insurance 401(k) with employer match Sunny Day emergency savings account with employer match

Duties and Responsibilities:

Coordinates with all community managers/departments. Maintains knowledge of all communication with prospective customers. Possesses and maintains a strong knowledge of the community, its benefits, and the services provided. Follow-up on a timely basis with all decorators and/or subcontractors involved in the process of moving in future members to ensure smooth transition. Remains current on unit status and vacancy map. May be asked to host tours to give a comprehensive view of the community while addressing how specific needs of the prospective resident can be satisfied. Provides the family with all move-in paperwork and ensures that it is completed and returned within the specific timeframe prior to move-in. Assists the resident and their family with the transition process through on-going communication, sensitivity and reassurance. Informs all associates of the pending move-in date and the necessary information about the resident.

Qualifications:

Minimum one year customer service experience, prior sales experience preferred Experience in senior living preferred Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed

Pay:

$23.50 to $24.50 an hour based on experience