Community Outreach Specialist - PACE

Community Outreach Specialist - PACE Tampa, FL Job Details 1 day ago Benefits Continuing education credits Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Opportunities for advancement Retirement plan Qualifications Bilingual Collaborate with healthcare professionals Conducting community outreach projects Sales proposal development Reputation management Medicare Marketing Customer service Healthcare Administration Sales experience within healthcare Local agency collaboration Working with geriatric patients Outside sales Mid-level Bachelor's degree in marketing Key Performance Indicators Bachelor's degree Bachelor's degree in healthcare administration CRM system proficiency Achieving sales targets Patient referrals 2 years Marketing Geriatrics Full Job Description PACE, a member of Empath Health is seeking a compassionate Community Outreach Specialist to join our interdisciplinary PACE team in Tampa, FL . In this role, the PACE Community Outreach Specialist is responsible for driving program growth through strategic community engagement, relationship development, and high-quality referral generation. What is PACE? The Program of All-Inclusive Care for the Elderly (PACE) is a unique care model designed to help older adults remain safe and independent in their own homes. Relationship-Based Care with

Real Impact:

Build long-term connections with participants, supporting them through all stages of care—this is a meaningful alternative to traditional inpatient or facility-based care.

Team-Driven, Preventive Focus:

Collaborate closely with physicians, social workers, therapists, and other clinicians in a proactive care model focused on prevention, wellness, and holistic well-being. What You'll Do Build and maintain strong relationships with community partners, referral sources, senior-serving organizations, and healthcare providers. Develop and execute outreach strategies to increase awareness of the PACE program. Generate high-quality referrals and guide prospective participants and families through the enrollment process.. Represent the PACE program with professionalism, empathy, and a deep understanding of geriatric care needs. Meet and exceed performance metrics tied to outreach activity, referral volume, and enrollment growth. Identifies populations of Medicaid, Medicare, Dual Eligible, VA, and Private Pay individuals and strategically aligns Empath Life PACE services within their communities through referral channels. Serve as a brand ambassador in the community, strengthening program visibility and reputation. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families. Creates and conducts effective proposal presentations to referral sources and prospective participants. Why Join Empath Health?

Earn Competitive Pay:

Your skills and contributions are recognized and rewarded.

Benefits & Wellness:

Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.

Industry-Leading PTO:

5+ weeks to rest, recharge, and live your Full Life.

Grow Your Career:

CEU support, tuition reimbursement, and advancement opportunities. Make a

Difference:

Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All. What You'll Need Bachelor's Degree in marketing or healthcare administration preferred Minimum of two (2) years of experience in health plans or senior-focused programs, with demonstrated success meeting or exceeding sales goals At least two (2) years in a healthcare or senior care setting preferred (experience within the service area and outside sales experience strongly preferred) Strong customer service orientation Ability to work independently with minimal supervision Experience with CRM software preferred Bilingual skills a plus What You'll Find at Empath Health Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.