Community Outreach Coordinator

Community Outreach Coordinator 803 West 5th Street, Waterloo, IA 50702 Full-time Full-time Position Description The Community Outreach Coordinator supports Iowa Heartland Habitat for Humanity's outreach efforts across neighborhoods and rural communities through relationship-building, coordination, communication, and implementation. At Iowa Heartland Habitat for Humanity, outreach means more than promoting programs. Outreach is the intentional work of building trusted relationships, listening to community priorities, connecting people and partners to opportunities, and helping strengthen neighborhoods and rural communities over time. This role helps turn strategy into action by supporting community engagement, strengthening local partnerships, and helping residents connect with programs and opportunities. Job Responsibilities Support Outreach & Engagement

• Build and maintain relationships with residents, neighborhood associations, community leaders, churches, businesses, and local partners across the service area
• Support neighborhood and rural engagement efforts which may include meetings, events, listening sessions, and resident-driven initiatives in partnership with local communities
• Attend and represent Iowa Heartland Habitat for Humanity and affiliated neighborhood initiatives at community events, meetings, and public forums
• Assist with administration and implementation of the Flourishing Neighborhood Index (FNI) process and support future neighborhood measurement and evaluation efforts
• Support resident leadership opportunities and encourage participation in community activities and initiatives Coordinate Programs & Community Connections
• Help residents understand available opportunities and connect with the appropriate staff, programs, or resources
• Encourage participation in programs, events, and neighborhood initiatives
• Support relationship-building and follow-through throughout the engagement process
• Assist with outreach events and neighborhood-based activities in collaboration with internal teams
• Support implementation of community-based fundraising and engagement efforts as assigned
• Support Link's Community Learning Collaborative and other outreach-related initiatives as needed Communications & Administrative Support
• Coordinate outreach logistics including scheduling, follow-up communication, materials, and event support
• Maintain outreach records, contact lists, participation tracking, and databases
• Gather stories, photos, and resident feedback to support marketing and storytelling efforts
• Collaborate with Development and Marketing teams to support communications and community awareness efforts
• Assist with preparation of reports, presentations, and department updates Support Team Success
• Support the Community Outreach Manager in executing department priorities and annual goals
• Coordinate with staff across departments to maintain alignment and communication
• Assist in supervising interns, volunteers, and short-term outreach projects as assigned
• Contribute ideas for improving outreach effectiveness and community experience
• Foster a culture of belonging, collaboration, and accountability Essential Job Skills
• Bachelor's degree in community development, communications, nonprofit management, marketing, social work, or related field; or equivalent relevant experience preferred
• 1-3 years of experience in community engagement, nonprofit work, communications, events, or related field preferred
• Strong relationship-building and communication skills
• Comfortable facilitating conversations and interacting with diverse groups of people
• Organized, detail-oriented, and able to manage multiple priorities
• Strong follow-through and ability to work independently while collaborating with a team
• Demonstrated ability to coordinate projects and meet deadlines
• Experience with databases, reporting, and digital communication tools preferred
• Proficiency with social media and basic marketing platforms preferred
• Ability to work effectively with diverse populations and personalities
• Flexibility to adapt to a dynamic work environment; occasional evening and weekend work required
• Weekly daytime regional travel required; must have reliable transportation and a valid driver's license
• Passion for building stronger communities and advancing Iowa Heartland Habitat for Humanity's mission

HOW TO APPLY

Interested candidates should send a resume and cover letter including salary expectations to Andrew Peters, Finance and Operations Administrator, apeters@webuildhabitat.org. Iowa Heartland Habitat for Humanity is committed to building a culture of belonging and welcomes applicants from all backgrounds. We do not discriminate on the basis of race, color, sex, sexual orientation, religion, national or ethnic origin, age, disability, veteran status, or any other legally protected factor.

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Have you emailed your resume and cover letter to Andrew Peters, Finance and Operations Administrator, apeters@webuildhabitat.org? Applicants must email resume and cover letter to be considered for the position.

Work Location:

In person