Community Outreach Coordinator

Community Outreach Coordinator Cornerstone Youth and Family Services Shreveport, LA Job Details Full-time $40,000 - $56,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Cell phone reimbursement Vision insurance Qualifications Conducting community outreach projects Stakeholder engagement Associate's degree in communications Bachelor's degree in communications Marketing Community health education Local agency collaboration Public speaking First aid Data reporting Mid-level Customer inquiry handling High school diploma or GED Bachelor's degree in marketing Schedule management Key Performance Indicators Driver's License Working with children Public Health Driving Associate's degree in marketing Communications Human Services Networking through strategic partnership building Bachelor's degree in public health Strategic partnerships Associate's degree Referral coordination Bachelor's degree in human services 2 years Communication skills Community resource coordination Stakeholder management Full Job Description Job Summary The Community Outreach Coordinator builds and maintains strategic relationships with referral sources and community partners to increase awareness, access, and utilization of Wraparound and behavioral health services for youth ages 5-21. This role is responsible for driving referral growth, supporting community education, and strengthening partnerships across systems serving children and families throughout Louisiana's Coordinated System of Care (CSoC). The Outreach Coordinator represents the agency professionally in the community and is accountable for tracking outreach efforts, referral activity, and engagement outcomes. Essential DutiesResponsibilities Community EngagementRelationship Development Develop and maintain strong referral relationships with schools, DCFS, juvenile justice, healthcare providers, and community organizations Establish and expand partnerships to strengthen referral networks across the region Serve as a primary liaison between the agency and community stakeholders OutreachEducation Schedule and deliver presentations on Wraparound services, eligibility, and referral pathways Represent the organization at community events, resource fairs, and stakeholder meetings Increase awareness of services through targeted outreach strategies Referral CoordinationCollaboration Collaborate with Intake and program teams to ensure smooth transition of referrals from inquiry to enrollment Respond to community inquiries in a timely and professional manner Conduct follow-up with referral sources to maintain engagement and strengthen partnerships Data TrackingReporting Track referrals, outreach activities, and engagement efforts Monitor performance metrics including referral volume, conversion rates, and outreach effectiveness Maintain accurate documentation of outreach efforts and referral sources Prepare routine reports for leadership on outreach performance Resource Development Maintain outreach materials, partner contact lists, and community resource directories Professional Conduct Maintain professional boundaries and uphold ethical standards in all interactions Manage schedule and outreach activities independently while meeting performance expectations Referral-to-enrollment conversion rate Number of active community partnerships Outreach events/presentations conducted Response time to inquiries Minimum Qualifications High school diploma required; Associate or Bachelor's degree preferred in Marketing, Communications, Human Services, Public Health, or related field Minimum 2-3 years of experience in outreach, community engagement, healthcare, or social services Strong communication, public speaking, and relationship-building skills Ability to track and report data accurately Valid driver's license and reliable transportation Preferred Qualifications Knowledge of Louisiana CSoC, Magellan, and Wraparound services Experience working with youth and families Familiarity with local community resources and referral systems WAA Compliance Requirements Be eligible for Medicaid/Medicare participation (no sanctions or exclusions) Have no findings on the Louisiana State Adverse Action List Complete TB testing Complete AHA-recognized First Aid, CPR, and seizure training (medical professionals exempt) Maintain all required Wraparound training and credentialing Benefits Overview Cornerstone Youth and Family Services offer a comprehensive benefits package for regular, full-time employees. Benefits may include medical, dental, and vision insurance with a company contribution toward premiums , paid holidays, paid time off, retirement, and eligible reimbursements such as cell phone and mileage. Specific benefits may vary based on position and employment status.

Disclaimer:

This job description outlines the general nature and responsibilities of the position. It is not intended to be an exhaustive list of all duties, tasks, or qualifications. Cornerstone Youth and Family Services reserve the right to modify responsibilities or requirements as needed to meet organizational needs. Duties, responsibilities, and activities may change at any time with or without notice.

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