Referral and Outreach Coordinator

Referral and Outreach Coordinator Voorhees, NJ Job Details Part-time | Full-time $16.50 - $18.00 an hour 1 hour ago Qualifications School experience Conducting community outreach projects Record keeping Phone communication Mid-level Administrative experience Associate's degree Referral coordination 2 years Communication skills Progress tracking (project management tasks) Client interaction via phone calls Behavioral health Full Job Description Position Summary ITAF is seeking a highly organized and proactive Referral and Outreach Coordinator to support referral and intake coordination across programs while also helping strengthen referral relationships in the community. This role is a fit for someone who is detail-oriented, responsive, professional, and comfortable balancing administrative coordination with outreach and follow-up. The person in this role will help keep referrals moving from first contact through intake coordination, while also supporting outreach efforts that contribute to referral growth.

Responsibilities:

Referral and Intake Coordination Coordinate incoming referrals for assigned programs Gather, review, and document referral information accurately Respond to referral inquiries from families and referral sources Coordinate with internal staff to ensure referrals are routed appropriately Support intake and service coordination from first contact through enrollment Track referral statuses, timelines, follow-up, and required documentation Maintain organized referral records, paperwork, and program information Track referral activity, enrollment updates, and related data as assigned Help ensure referral workflows are handled accurately, efficiently, and on time Outreach and Relationship Support Conduct outreach to referral partners and community organizations Help maintain and strengthen referral relationships Support efforts to increase program awareness and referral volume Serve as a professional liaison between ITAF and external partners as needed Track outreach efforts and follow-up activity in alignment with role expectations Qualifications 2+ years of experience in referral coordination, intake, outreach, healthcare administration, human services, or similar work Associate's and Bachelor's degree preferred, High School with experience can apply Experience in behavioral health, healthcare, human services, or child/family-serving settings preferred Strong organization and follow-through Strong phone, written, and interpersonal communication skills Ability to manage multiple priorities in a fast-paced environment Ability to work independently and maintain accuracy Professionalism, sound judgment, and problem-solving ability About ITAF It Takes A Family (ITAF) is a grassroots mental health organization committed to providing quality, community-based care. We provide therapeutic interventions, family therapy, group therapy, and medication management and work closely with families and community partners to connect people to needed support.

Job Types:

Full-time, Part-time Pay:

$16.50 - $18.00 per hour Application Question(s): • Are you able to provide 3 professional references? 2 from a supervisor or HR representative. Please list 2-3 dates and time ranges that you could do an interview.

Education:

Associate (Required)

Work Location:

In person