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Job Description
Job Summary Company Description Bella Victoria Home Care is a premier non-skilled home care agency dedicated to providing "Care with Heart." We specialize in helping seniors and individuals with disabilities maintain their independence in the comfort of their own homes through personalized daily assistance, companionship, and meal planning. Our mission is to secure the health and happiness of every individual in our community by delivering compassionate, professional, and reliable in-home resources.
Role Description:
Director of Community Outreach & Assessments This is a dual-focus leadership and growth role. You will be responsible for expanding the agency's presence through strategic partnerships while serving as the primary point of contact for new families during the initial intake and assessment phase.
Primary Responsibilities:
Strategic Outreach:
Identify and build long-term referral relationships with hospitals, rehabilitation centers, senior centers, and local community organizations.
Initial Client Intakes:
Conduct in-home assessments to evaluate a client's functional needs, identify home safety hazards, and establish a personalized service plan.
Brand Ambassadorship:
Represent Bella Victoria at health fairs, community events, and professional networking groups to drive brand awareness.
Case Coordination:
Facilitate the transition from the initial assessment to the start of care, ensuring a seamless experience for the client and their family.
Performance Tracking:
Maintain detailed records of outreach activities and referral sources using our internal reporting systems.
Qualifications Experience:
3-5 years of experience in healthcare marketing, community relations, or social services (Home Care experience highly preferred).
Assessment Skills:
Strong ability to evaluate client needs (ADLs/IADLs) and create effective non-skilled service plans.
Communication:
Exceptional interpersonal and public speaking skills; ability to build trust quickly with seniors and healthcare professionals.
Education:
Bachelor's degree in Marketing, Social Work, Healthcare Administration, or a related field (preferred but not required with equivalent experience).
Requirements:
Must have a valid driver's license and a reliable vehicle for travel within our service area.
Compensation Commission-Based Role:
This position is structured with a commission-based pay model , offering high earning potential directly tied to new client admissions and the successful growth of the agency's referral network.