Project Coordinator, Community Health Initiatives and Outreach

Description White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine. Our mission is to deliver exceptional healthcare with compassion and excellence. White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment. Why join White Rock Medical Center? Competitive salary and benefits Employee programs and events. Paid Time Off and 7 Company Holidays. Employer paid life insurance. Additional voluntary benefits such as STD, LTD, etc. Position Summary The Project Coordinator, Community Health Initiatives and Outreach supports the operational execution of WRMC's community health partnership initiatives. The position is responsible for coordinating timelines, vendor activities, event logistics, and cross-functional communication between internal departments and external partners. The role requires consistent attention to detail and the capacity to manage multiple concurrent workstreams. Essential Duties and Responsibilities Program Coordination Maintain project timelines and track deliverables across marketing, enrollment, vendor, and compliance workstreams Identify and escalate delays or risks to leadership in a timely manner Schedule and coordinate meetings, prepare agendas, and document follow-up items Maintain organized program documentation, collateral, and records Community Outreach and Event Support Support on-site activities at partnering institutions and schools, including enrollment booths, community events Distribute program materials and promotional items Respond to inquiries from community members, parents, and partner staff Coordinate with partner contacts to advance engagement efforts Vendor and Logistics Management Initiate and track purchase orders for printed materials, promotional items, banners, and membership cards Coordinate production and delivery timelines to ensure availability in advance of scheduled events Maintain vendor records and invoices Marketing and Digital Coordination Support coordination between internal and external marketing, design, and digital resources Assist with newsletter placements, direct mail coordination, and event calendar management Track inventory of collateral and promotional materials Data and Reporting Maintain program records and enrollment data Prepare reports on enrollment volume, outreach activity, and program metrics Support data collection efforts for monthly and quarterly program reviews Behavioral Standards Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.

Communication/Knowledge:

Wears name tag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer's and co-worker's time; establishes and maintains effective relationships with customers and co-workers. Excellent communication skills both written and verbal. Collaboration/Teamwork Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program. Requirements Minimum Qualifications Bachelor's degree or equivalent combination of education and experience Strong organizational skills and attention to detail Demonstrated ability to manage multiple priorities under deadline Effective written and verbal communication skills Proficiency with Microsoft Office Valid driver's license and reliable transportation for off-site work Availability for occasional evening and weekend events Professional demeanor appropriate for community-facing work Preferred Qualifications Academic or professional background in public health, nonprofit management, communications, business administration, or a related field Familiarity with the East Dallas community Experience with CRM, project management, or enrollment software (Salesforce) Bilingual proficiency in Spanish Prior internship or work experience in healthcare, nonprofit, education, or community engagement settings