Recruitment Coordinator, Admissions Counselor

Recruitment Coordinator, Admissions Counselor South Bend, IN Job Details Full-time $43,888 - $48,000 a year 22 hours ago Benefits Paid parental leave Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Life insurance Retirement plan Qualifications Performance dashboard reports Project reporting Computer operation Stakeholder engagement Community outreach programs Customer relationship building Student recruitment Customer service Faculty collaboration Computer literacy Data reporting Mid-level Marketing strategy development Social media platforms Analysis skills Bachelor's degree Data management Task prioritization Networking through strategic partnership building Computer skills Enrollment management Strategic communications Strategic partnerships Recruiting event sourcing Communication skills Developing multi-channel marketing campaigns Time management Analytics Full Job Description Department

COLLEGE OF PROFESSIONAL STUDIE

(SB-CPRO-IUSBA) Job Summary Department-Specific Responsibilities Develops and executes strategic recruitment and marketing initiatives for graduate programs, ensuring close coordination with the Indiana University (IU) South Bend Admissions Office, including, targeted communications, virtual events, and digital and social media campaigns to attract diverse student populations, including underrepresented, adult learners, and international students Develops and administers data-informed recruitment and communication plans Analyzes enrollment, retention, and student success data to inform strategies, advise on program improvements, and produce regular progress reports and dashboards for leadership Oversees and manages the end-to-end admissions process, including application reviews, system data inputs and maintenance, decision workflows, and enrollment tracking Collaborates with others involved with the recommendations and decisions for graduate programs, as needed Implements comprehensive yield strategies to convert admitted students into enrolled students, utilizing admitted-student events, personalized follow-ups, and targeted conversion campaigns Conducts targeted outreach through school visits, employer partnerships, conferences, and recruitment fairs Represents the College at local, regional, and national events Builds and sustains strategic partnerships with schools, employers, community organizations, and cultural groups to strengthen recruitment pipelines and expand student enrollment, aligning recruitment messages with program strengths and workforce needs in collaboration with academic program directors and faculty Participates actively in recruitment events, admissions support activities, and student retention initiatives Interacts professionally with prospective and current students, families, and external organizations to provide accurate information, resolve issues, and ensure a high quality applicant experience General Responsibilities Maintains, implements, and oversees a holistic recruitment yield tactical plan for recruitment Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals Integrates a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors Identifies and develops partnerships for outreach to prospective students and influencers Interprets academic policies and exercises authority and independent judgment Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations Participates in the assessment and evaluation of various models May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings May provide guidance to other admissions counselors Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required Bachelor's degree

WORK EXPERIENCE

Required 2 years in admissions, higher education, marketing, or related field Preferred Experience with admissions application review, data management, and decision processes SKILLS Required Proficient written and verbal communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Possesses flexibility to work in a fast paced, dynamic environment Seeks to acquire knowledge in area of specialty Highly thorough and dependable Demonstrates a high level of accuracy, even under pressure Possesses excellent presentation skills Demonstrates excellent judgment, tact, and diplomacy Highly developed customer relations skills Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance Preferred Proven ability to design, implement, and administer strategic recruitment and marketing plans Strong analytical skills with the ability to use enrollment and student success data to inform strategy and produce reports Excellent communication and interpersonal skills for interacting with a variety of stakeholders (students, families, faculty, external partners) Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. This role requires the willingness and ability to travel for recruitment events. Advertised Salary $43,888.00 - $48,000.00 per year Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification Career Level:

Career FLSA:

Exempt Job Function:

Student Services Job Family:

Admissions and Recruitment Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.

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