School Admissions Officer, Alpha - $100,000/year USD

School Admissions Officer, Alpha - $100,000/year USD Crossover - 3.3 New York, NY Job Details Full-time 22 hours ago Qualifications Customer records maintenance Customer communication Customer relationship building Records management Customer engagement Customer relationship management Documentation Handling Customer data entry

Full Job Description NOTE:

This position requires your physical presence in NYC and is based onsite. Alpha School is reimagining the possibilities of education. Combining mastery-based progression, AI-powered learning tools, and outstanding guides, Alpha enables students to explore profound interests while reaching exceptional academic results. In this position, you will guide each family's experience from initial inquiry through final enrollment, ensuring that every touchpoint embodies Alpha's precision, authenticity, and academic excellence. Your responsibilities will include managing daily correspondence, organizing impactful admissions events, and maintaining precise applicant data that supports sound enrollment decisions. If you excel in mission-oriented, high-velocity settings—where attentiveness, structure, and accuracy directly influence family experience and enrollment success—this hybrid opportunity combines remote flexibility with consistent in-person participation at admissions activities. What you will be doing Manage and oversee the admissions inbox, delivering prompt, considerate, and professional correspondence with prospective families (both virtually and face-to-face) Handle and monitor digital admissions documentation with rigorous attention to accuracy Attend all admissions events, including information sessions, shadow days, and community gatherings, whether on campus or virtual Collaborate directly with Lead Guides to arrange student shadow day schedules Ensure admissions platforms, records, and follow-up actions remain current and precise What you will NOT be doing Define admissions strategy or render final enrollment decisions Function in an exclusively administrative capacity with no family-facing responsibilities Work within a sluggish, heavily procedural organization Prioritize relationship cultivation without robust operational execution and follow-through Key Responsibilities This position ensures a frictionless, high-conversion admissions journey that strengthens enrollment outcomes and family satisfaction throughout Alpha's campuses. Candidate Requirements 2+ years of customer-facing experience Proven administrative and organizational capabilities; you demonstrate reliability and meticulous attention to detail High attention to detail and demonstrated experience maintaining accurate applicant records or CRM data Comfortable managing the balance between remote work and in-person campus duties Able to adapt swiftly and succeed in a dynamic, mission-driven environment Authorized to work in the US and able to work in-person in NYC; NY or willing to relocate Nice to have Background in education, enrollment management, or school operations Experience facilitating admissions events or high-touch onboarding processes Comfort operating in fast-changing, tech-enabled environments This position is also known as: Admissions Associate Admissions Coordinator Admissions Specialist Family Engagement Coordinator Enrollment Specialist Student Recruitment Coordinator Enrollment Coordinator Admissions Representative Admissions Counselor