Title:
Resource Center Coordinator Job Type:
Regular Company:
Roswell Park Comprehensive Cancer Center Department:
Patient Care Experience Time Type:
Full time
Weekly Hours:
40
FTE:
1
Shift:
First Shift (United States of America)
Summary:
About the Role If you're passionate about helping people navigate complex health journeys, this role offers a meaningful way to make a difference every day. As part of the Resource Center team, you'll play a key role in connecting patients and families with trusted cancer information, support services, and educational resources. You'll help create a welcoming environment where people feel informed, supported, and empowered. This role is ideal for someone who enjoys working directly with patients, collaborating across teams, and improving the way information and support are delivered. This role has a pay range of $50,844
What You'll Do In this role, you'll support both the day-to-day experience of patients and the long-term development of educational programs. Help manage the daily operations of the Resource Center to ensure a positive, organized, and supportive environment Train and guide Resource Center staff and volunteers Connect patients and families with reliable cancer information and support resources Update and maintain educational materials to ensure they are clear, accurate, and easy to access Partner with the Concierge team to improve patient-facing resources Support the development and delivery of institute-wide education and quality-of-life programs Participate in patient outreach efforts and provide basic cancer education What You'll Bring We're looking for someone who combines compassion with strong communication and organizational skills. A genuine desire to support patients and families during challenging times Strong interpersonal skills with the ability to communicate clearly and empathetically Experience working with educational materials, patient resources, or health information (preferred) Ability to train, guide, or support team members and volunteers Strong attention to detail and organization Comfort working in a collaborative, team-oriented environment Interest in patient education, health literacy, or cancer care Why You'll Love Working Here At Roswell Park, you'll be part of a team that is deeply committed to improving lives through innovation, compassion, and collaboration. Purpose-driven work
- Every day, you'll contribute to helping patients and families feel informed and supported Collaborative culture
- Work alongside dedicated professionals who value teamwork and shared goals Opportunities to grow
- Expand your skills in patient education, program development, and healthcare support Supportive environment
- Be part of an organization that prioritizes both patient care and employee well-being Mission that matters
- Join a nationally recognized cancer center focused on research, education, and compassionate care If you're looking for a role where your work truly matters and your impact is felt every day, we encourage you to apply.
Qualifications:
Required Education and Experience 1. Bachelor's degree in a health-related field, Social Work, Sociology, Psychology, Human Development, Education, Communications or a related field and the equivalent of two (2) years of full-time experience in a health or education related field; or 2. Associate's degree in a health-related field, Social Work, Sociology, Psychology, Human Development, Education, Communications or a related field and the equivalent of four (4) years of full-time experience in a health or education related field.
NOTE:
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices. Equal Employment Opportunity Statement Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual's relationship or association with a member of a protected category or any other protected group status as defined by law. Reasonable Accommodation Request RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-BenefitsandLeaves@roswellpark.org and let us know the nature of your request and your contact information. Our Core Values RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect. Historical Compensation Information Statement Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov. Welcome to Roswell Park Comprehensive Cancer Center, America's first cancer center founded in 1898 by Dr. Roswell Park. As one of the largest employers in Western New York, Roswell has over 3,300 employees, including over 200 physicians and scientists and 400 nurses. It's a new era at Roswell Park. Leading the way in cancer research, treatment and education for more than a century, today Roswell Park is setting our course for a second century of extraordinary advances in cancer research and treatment. Equipped with the best facilities, the sharpest and most creative minds, and the single objective of curing cancer, we stand on the threshold of historic discovery.
