Parent Consultant
Behavior Genius, LLC
Ontario, CA (In Person)
Full-Time
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Job Description
About Behavior Genius At Behavior Genius, we believe meaningful change begins by empowering families—not just supporting children. We recognize that every child's progress is strengthened when parents feel confident, equipped, and supported. Our mission extends beyond clinical services by partnering with families to build resilience, confidence, and lifelong success. We meet families where they are, helping them navigate challenges with compassion, practical guidance, and unwavering support. We don't simply provide services—we build relationships that transform lives. Position Summary The Parent Consultant serves as a trusted coach, advocate, educator, and partner for parents and caregivers of the children we serve. This position provides individualized guidance to help families navigate the emotional, educational, and practical aspects of raising a child with special needs. Working closely with the Parent Experience Manager, Board Certified Behavior Analysts (BCBAs), and Clinical Supervisors, the Parent Consultant empowers families through education, emotional support, resource navigation, and personalized coaching. The Parent Consultant builds meaningful relationships that help parents develop confidence, strengthen family systems, and create sustainable success both inside and outside of therapy. Our Approach to Family Partnership At Behavior Genius, we believe families are the experts on their children. Our role is to walk alongside them—not in front of them. Through empathy, collaboration, education, and encouragement, we help parents discover their strengths, overcome obstacles, and confidently advocate for their children. Every interaction should leave families feeling heard, respected, empowered, and supported. Core Responsibilities Parent Coaching & Family Development Conduct weekly, bi-weekly, or monthly coaching sessions with assigned families. Build individualized action plans that support each family's goals. Teach practical parenting strategies tailored to each child's strengths and needs. Help parents develop confidence in implementing behavioral and communication strategies at home. Support families in establishing routines that promote independence and consistency. Emotional Support & Crisis Guidance Provide emotional coaching during challenging periods. Assist families in navigating difficult transitions and unexpected behavioral concerns. Offer crisis support and de-escalation guidance when appropriate. Help parents develop healthy coping strategies and resilience. Connect families with appropriate internal and community resources. Education & Parent Empowerment Educate parents regarding their child's development, behavior principles, communication strategies, and community integration. Provide individualized recommendations based on family goals. Encourage informed decision-making by helping families understand available services and supports. Promote confidence through ongoing education and skill development. School & Community Navigation Assist parents in preparing for school meetings and educational planning. Support families in understanding school-based services and collaborative communication. Help parents navigate community resources and family support services. Advocate for family-centered solutions while promoting collaborative partnerships. Collaboration with Clinical Teams Partner closely with BCBAs and Clinical Supervisors to ensure alignment between parent coaching and clinical treatment goals. Participate in interdisciplinary meetings as appropriate. Communicate relevant family updates while maintaining confidentiality. Support continuity of care across clinical and family support services. Documentation & Progress Monitoring Maintain accurate, timely, and professional documentation. Complete progress summaries that reflect family goals, interventions provided, progress achieved, barriers encountered, and recommended next steps. Ensure all documentation complies with organizational standards and applicable regulations. Family Experience & Relationship Building Serve as a consistent point of contact for assigned families. Foster trusting, supportive relationships throughout the family's journey. Promote positive engagement with Behavior Genius services. Identify opportunities to improve the overall parent experience. Demonstrate exceptional customer service while maintaining professional boundaries. Success Measures Success in this role is demonstrated by: Parents report feeling heard, supported, and empowered. Families demonstrate increased confidence in implementing learned strategies. Improved parent engagement and participation. Timely completion of documentation and progress summaries. Strong collaboration with clinical teams. Positive family satisfaction and retention. Consistent attendance and follow-through with scheduled coaching sessions. Meaningful progress toward individualized family goals. Core Competencies Compassion & Empathy Family-Centered Care Coaching & Empowerment Active Listening Emotional Intelligence Collaboration & Teamwork Cultural Humility Problem Solving Professional Communication Adaptability Integrity Accountability Continuous Learning Minimum Qualifications Bachelor's Degree in Psychology, Behavioral Sciences, Human Services, Social Work, Counseling, Family Studies, or a related behavioral health field. 12+ units toward a Master's Degree in a related field Experience working in behavioral health, mental health, family services, case management, or parent coaching. Excellent verbal and written communication skills. Strong interpersonal, coaching, and active listening skills. Ability to establish rapport with families from diverse backgrounds. Strong organizational and time-management skills. Ability to work independently while collaborating effectively within a multidisciplinary team. Valid driver's license, reliable transportation, and ability to travel locally as needed. Preferred Qualifications Experience supporting families of children with autism or other developmental disabilities. Familiarity with Applied Behavior Analysis (ABA). Experience facilitating parent education or coaching. Knowledge of educational systems and school collaboration. Crisis intervention or de-escalation experience. Experience navigating community-based resources and family support systems. Why Join Behavior Genius? At Behavior Genius, we believe families deserve more than services—they deserve a trusted partner. As a Parent Consultant, you will have the opportunity to make a meaningful difference in the lives of families by empowering parents, strengthening relationships, and creating lasting change beyond therapy sessions. If you are passionate about helping families thrive, value authentic human connection, and believe every parent deserves support, encouragement, and hope, we invite you to join our team. Together, we build stronger families. Together, we change lives. I would also recommend adding a section that is unique to Behavior Genius and will help differentiate this role from similar positions: The Behavior Genius Difference The Parent Consultant is not simply a resource navigator or family liaison. This role serves as a trusted partner in each family's journey—providing education, encouragement, accountability, and hope. Every interaction should reinforce our commitment to empowering families with the knowledge, confidence, and support they need to create meaningful, lasting change in their everyday lives. This philosophy embodies the Behavior Genius approach of putting people first and creating extraordinary experiences for every family we serve.