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Social Worker Case Manager

Job

Westside Community Services

San Francisco, CA (In Person)

$72,550 Salary, Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 8/5/2026

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Job Description

Social Worker Case Manager 245 11th Street, San Francisco, CA 94103 $34.88 an hour - Full-time $34.88 an hour - Full-time
DESCRIPTION
Westside Community Services has been providing an array of community-based mental health, substance abuse, and
HIV/AIDS
services to clients in the City and County of San Francisco for 40 years. Incorporated in 1967, Westside is one of the oldest community-based agencies in the nation. The range of programs and services has varied over the years, while a commitment to providing excellent, high-quality, culturally and community appropriate programs has remained central to the core of the organization.
PROGRAM SUMMARY
Since being founded in 1988, Westside's AIDS Case Management & Homecare Program has helped clients with disabling HIV and AIDS improve their quality of life with a unique blend of Nurse and Social Work Case Management. Home Care services are offered when our clients need additional support in their home environments. Home Health Attendants support personal hygiene needs, monitor client progress, and accompany clients to medical appointments, assist with grocery shopping, preparing meals, and maintaining household areas as needed.
SUMMARY OF POSITION RESPONSIBILITIES
Under the direction of the Program Manager and in conjunction with the Registered Nurse Case Manager, the Social Work Case Manager strives to improve the quality of life for persons living with AIDS or symptomatic HIV disease. The incumbent is responsible for the overall coordination of psychosocial services for an assigned caseload. Regular assessments are conducted through home or office visits as well as ongoing support in maintaining linkage to federal, state, local and community providers.
GENERAL DUTIES
1. Conduct client intake interviews and related intake assessments, including understanding of the clinical diagnoses, collection of psychosocial information, and completion of intake forms and documentation. 2. Coordinate all aspects of Social Work Case Management for clients, including, but not limited to referrals; supporting linkage maintenance and consistency; coordination and reduction of service redundancies; client advocacy; and development of psychosocial care plan in conjunction with client, provider(s), RN Case Manager, and other collateral. 3. Complete 60-day assessments to monitor clients' community stability and facilitate necessary referrals/linkage. 4. Maintains caseload of approx. 25-50 unduplicated clients. 5. Collect client data and information using specifically designed formats, in accordance with MediCal, Ryan White Care Act, and Office of AIDs funding requirements. 6. Manage and assist in the resolution of client crisis. 7. Complete documentation thoroughly and in a timely manner, as required. 8. Participate in internal quality assurance reviews. 9. Participate in weekly team case conferences. 10. Maintain sensitivity to the unique diversity found in San Francisco, including, but not limited to: people of color, from diverse cultural and religious backgrounds, and/or LGBTQQI community members. 11. Other related duties as assigned by the Program Manager.
QUALIFICATIONS
1. Licensed or license eligible as a mental health professional with the State of California Board of Behavioral Sciences preferred. • An approval/waiver from the Office of Aids may be requested in lieu of licensure at lower compensation rate. Masters in Social Work or related field preferred with (1) years of
HIV/AIDS
experience. Will consider three (3) plus years
HIV/AIDS
experience in lieu of educational degree. 2. Must possess or be trained in the analytic skills and knowledge base necessary for carrying out the complex tasks involved in the job. 3. Candidate also must possess a high level of interpersonal sensitivity, cultural awareness and knowledge of the health and social service system. 4. Able to administer a complete psychosocial assessment (in lieu of skillset an individual training plan must be developed and implemented at the time of hiring. This ensures that all case management staff has appropriate training to carry out the duties necessary for quality case management. Documentation of the training plan and its completion must be included in personnel files. 5. Strong interpersonal skills and ability to work on a multicultural, multidisciplinary team. 6. Computer literate in a Microsoft Office environment. 7. Fluency in Spanish and English preferred.
SCHEDULE
Monday - Friday, 8:30 a.m. - 5:00 p.m. Schedule may also vary depending on the need of the program. Occasional evenings or weekends may be necessary for special events or activities. Westside Community Services is an Affirmative Action, Equal Opportunity Employer. People of Color and/or Bilingual are Encouraged to Apply.
Pay:
$34.88 per hour
Benefits:
403(b) Dental insurance Employee assistance program Employee discount Family leave Flexible spending account Health insurance Life insurance Paid time off Pet insurance Vision insurance
Work Location:
In person