Manager - Social Work - FT - Days - MRH

Location:

Hollywood, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Social Work Manager ensures the provision of social work services by managing the daily operations of Social Workers including community resource planning and clinical interventions. The Manager provides clinical supervision and leadership of Social Workers as they provide the highest quality of family centered care to patients and families. The Manager ensures compliance and accountability of all functions and services of Social Work role within the facility. Assists patients and their families with access to an optimal level of health care through service, integrity, social justice, and dignity, through community resources appropriate to their psychosocial and health related social needs based on developmental age.

Responsibilities:

Develops, implements, reports, and follows up on social service initiatives. Coordinates resources and work assignments to meet Social Work performance targets and departmental customer services expectations in a cost-effective manner. Identifies resource needs and coordinates with leadership.

Responsible for the people management life cycle including, but not limited to, onboarding, training, coaching, performance management and professional licensure development of Social Work staff to meet performance expectations.

Develops and initiates psychosocial plan of care with patient, family and medical team, that respects the dignity and worth of the individual, while providing therapeutic support for complex needs and health related social needs such as homelessness, food insecurity, healthcare access, as evidenced by documentation in the electronic health record and/or by observation/feedback.

Ensures staff adherence to policies and procedures by Social Workers within the department by providing support through guidance and/or coaching, when appropriate, of new and existing program initiatives within the Memorial Healthcare System.

Completes administrative role through timely completion of budgeting, internal department audits, employee attendance, payroll related tasks, attending management planning meetings, coordination of staff schedules and assignment of staff to hospital areas with coverage needs.

Supports Social Workers serving as interpreters of medical information for families while collaborating with physician, nursing and ancillary staff by attending planned family conferences, and meeting with medical team to review clinical impressions as needed.

Relies on quality improvement process to identify improvement opportunities to evaluate programs/service outcomes and implements changes in policy and procedures that impact patient care throughout the Social Work department.

Provides clinical supervision to Social Work staff through review of patient plan of care and evidence-based interventions addressing mental health and that help meet performance expectations, offer best clinical outcomes and empower patient and families admitted to hospital.

Assists in the development and implementation of performance evaluations and improvement initiatives for Social Workers within the department to promote clinical competence and offer best care options when interacting with patients, families and medical team.

Initiates and maintains ongoing collaboration with state protection agencies including Department of Children and Family, and law enforcement to ensure safety and protection of children and vulnerable populations such as elderly and children with special health care needs who have been exposed to trauma, maltreatment (abuse, neglect, exploitation, human trafficking, sexual assault, death and dying issues).Completes outreach with community providers and coordinates education of resources from community providers to staff within the Social Work department to ensure information is disseminated by Social Workers engaged in services with families in need of assistance.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK

Education and Certification Requirements:

Masters:

Social Work (Required)

Additional Job Information:

Complexity of Work:

The Manager of Social work is responsible for overseeing the department to ensure that all social work services meet the highest standards of care and compliance within regulatory and ethical guidelines. This role requires a deep understanding of social work principles, health care policies, and community resources along with the ability to manage complex cases. In this capacity the manager is responsible for developing and implementing policies and procedures that enhance the effectiveness and efficiency of social work while ensuring that intervention are tailored to meet the needs of each patient. This role requires strong analytical and decision making skills to assess program effectiveness. Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience:

Three (3) years of supervisory/management experience in the area of Social Work and, at least, two (2) years of experience in an acute care setting.

Other Information:

Additional License Info:

Licensed Clinical Social Worker (SW LICENSE)

• State of Florida (FL) preferred.

Working Conditions and Physical Requirements:

Bending and Stooping = 0% Climbing = 0% Keyboard Entry = 80% Kneeling = 0% Lifting/Carrying Patients 35 Pounds or Greater = 40% Lifting or Carrying 0

• 25 lbs Non-Patient = 60% Lifting or Carrying 2501 lbs
• 75 lbs Non-Patient = 0% Lifting or Carrying > 75 lbs Non-Patient = 0% Pushing or Pulling 0
• 25 lbs Non-Patient = 60% Pushing or Pulling 26
• 75 lbs Non-Patient = 60% Pushing or Pulling > 75 lbs Non-Patient = 0% Reaching = 60% Repetitive Movement Foot/Leg = 0% Repetitive Movement Hand/Arm = 80% Running = 0% Sitting = 80% Squatting = 0% Standing = 80% Walking = 80% Audible Speech = 80% Hearing Acuity = 80% Smelling Acuity = 0% Taste Discrimination = 0% Depth Perception = 80% Distinguish Color = 80% Seeing
• Far = 60% Seeing
• Near = 80% Bio hazardous Waste = 60% Biological Hazards
• Respiratory = 60% Biological Hazards
• Skin or Ingestion = 60% Blood and/or Bodily Fluids = 60% Communicable Diseases and/or Pathogens = 60% Asbestos = 0% Cytotoxic Chemicals = 0% Dust = 60% Gas/Vapors/Fumes = 60% Hazardous Chemicals = 60% Hazardous Medication = 40% Latex = 60% Computer Monitor = 80% Domestic Animals = 60% Extreme Heat/Cold = 40% Fire Risk = 0% Hazardous Noise = 0% Heating Devices = 0% Hypoxia = 0% Laser/High Intensity Lights = 0% Magnetic Fields = 0% Moving Mechanical Parts = 0% Needles/Sharp Objects = 60% Potential Electric Shock = 0% Potential for Physical Assault = 60% Radiation = 0% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 60%

Shift:

Primarily for office workers

• not eligible for shift differential

Disclaimer:

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net Be where care matters. At Memorial Healthcare System, we are dedicated to improving the health, well-being, and quality of life of the people entrusted to our care. This unwavering commitment to our service vision makes the difference and is the foundation of The Memorial Experience. Deeper Caring. Smarter Healthcare. Talk to our patients and their families about "Deeper Caring," and they'll tell you stories about miracle babies, lives saved through sheer determination, and the comforting kindness of others. About people who advocated for the family's best interests and cared for them in body, mind, and spirit. For our employees, "Smarter Healthcare" means constantly improving how we deliver care. It could be a new technology, a streamlined process, or a cutting-edge program leveraging our system strengths. But, no matter how you look at it, our service vision is integral to our culture today and what we strive to be tomorrow. We invite you to share in the Memorial Experience

• where touching lives, lifting spirits, and healing the human body is our profession's greatest privilege and reward.

Be where you are valued. Memorial Healthcare System provides preference as part of our commitment to honoring the service and sacrifice of veterans in alignment with state regulations. Veteran's Preference allows for the first choice in interviewing, hiring, retention, and promotion after deployment when all other applicant qualifications are equal. However, Veteran's Preference does not guarantee a job. Who is eligible for Veteran's Preference? We are proud to offer preference to internal and external applicants who identify within these categories: veterans, disabled veterans, spouse of a disabled veteran, unremarried veteran widow/widower, certain family members, active reservists and members of the National Guard. What should I do if I am eligible for Veteran's Preference? You must claim your Veteran's Preference status on your application. If selected for a job, you must provide documentation regarding your status. How does Memorial verify that someone is eligible for Veteran's Preference? We require specific documentation as determined by the basis for which someone claims preference. For example, the documentation for a disabled veteran is different from the documentation required for the spouse of a veteran killed in the line of duty. How often can an eligible person claim Veteran's Preference at Memorial? There is no limit to how often internal or external applicants can use preference when a job is posted externally on our career website or elsewhere. What if there are two equally qualified, preference-eligible job applicants? In this case, the selection is based on the eligibility category in accordance with Florida law.

First preference is given to:

An honorably discharged veteran who has served on active duty and has a service-connected, compensable disability. A spouse of a person who has a total, permanent, service-connected disability and cannot qualify for employment. A spouse of a person missing in action, captured or forcibly detained or interned by a foreign government or power. What do I do if I am denied Veteran's Preference? If you feel you have been unfairly denied Veteran's Preference by Memorial Healthcare System, please contact EmployeeRelations@mhs.net. You may also file a complaint with the Florida Department of Veterans' Affairs (FDVA). By clicking on any of the following links, you will be leaving the Memorial career site to go to a third party site. Please note that we are not responsible for the content or accessibility of the PDF documents you download from that site. All of the links in this section will download PDFs that require Adobe Reader or compatible software to open and read the documents. If you need Adobe Reader, you can download it now. Florida Civil Rights Act Equal Employment Opportunity is the Law (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA) E-Verify™ Participation Notice

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