Family Advocate Mentor (Head Start)

HONOLULU COMMUNITY ACTION PROGRAM, INC. POSITION DESCRIPTION POSITION TITLE

:

FAMILY ADVOCATE MENTOR GRADE

: 9

FLSA STATUS :

Exempt

REPORTS TO

: FCP Program Manager

SUPERVISES

: None

INTRODUCTION

To provide training and technical assistance to Family Advocate staff in understanding their roles in implementing program policies and procedures, maintaining enrollment in all program options and engaging parents, families and communities in supporting school readiness of pre-school aged children. The Family Advocate Mentor does not have supervisory responsibilities.

CORE COMPETENCIES

1.Communications

• Must be able to communicate and work effectively with people of diverse social, economic and racial backgrounds. Must have the ability to read and write English at a high school level. 2.Teamwork
• Has the ability and desire to work cooperatively with others on a team and as appropriate as a team leader. Demonstrates interest, skill, and success, in getting groups to learn to work together. 3.Problem Solving
• Has the ability to systematically identify and define a problem, determines the cause of the problem, identify, and prioritize and select alternatives for a solution, and implement a "best fit" solution. 4.Build Collaborative Relationships/Teamwork
• Develops and maintains win/win relationships and partnerships. The ability to develop, maintain and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support. 5.Decision Making/Problem Solving/Analytical Ability
• Able to make difficult and appropriate decisions in a timely manner. 6.Self-Development
• Has the ability to demonstrate self-initiative and motivation for continuous learning, personal development and personal growth. Family Advocate Mentor

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Head Start Revised:

08/30/24 ESSENTIAL

POSITION RESPONSIBILITIES

• Provide one-on-one training and technical assistance to Family Advocate staff on Parent, Family and Community Engagement Framework and ERSEA policies and procedures that promote the delivery of quality services.
• Assist in onboarding new Family Advocates in reviewing policies, procedures and day to day duties.
• Train and mentor the Family Development Credential program to Family Advocate Trainees. Obtain certification and credential.
• Advise Family Advocate staff as they learn new skills or new roles, including internal procedures.
• Provide peer support through on-site visits, phone calls, emails, and cluster activities.
• Collaborates with Family Advocate staff to solve problems by encouraging alternative solutions and self-reflection.
• Supports Family Advocates in data collection to prepare for workshops and family engagement activities.
• Provides resources such as books, journals, articles, workshops, and linkages to community resources to Family Advocate staff.
• Provides regular reports to supervising program manager as to Family Advocates activities and outcomes as identified in Family Advocate professional development and training plan.
• Meet with ERSEA Specialist monthly to check waitlists to plan recruitment opportunities in the community
• Participates in development and implementation of systematic approach to recruitment planning that involves active year-round recruitment in all program service areas.
• Collect, evaluate and share information, assess strengths, weaknesses and needs of Family Advocate staff in promoting workplace mentoring.
• Establish and maintain effective working relationships using tact and diplomacy in interacting with staff, community partners, and parents to promote family engagement in program services, as well as, providing peer mentoring through on
• site visits, and cluster activities.
• Model and provide support to Family Advocate staff in developing and understanding their role with the Relationship Based Competencies.
• Assist Family Advocate staff to ensure that program options are at full enrollment throughout the school year with daily monitoring of enrollment, drops, and follow-up on absences.
• Performs other duties as assigned or required. Family Advocate Mentor

•

Head Start Revised:

08/30/24 Page 2 of 4 MINUMUM

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION A

Bachelor's degree in Early Childhood Education, Social Sciences, Human/Family Studies, Psychology, Counseling, Sociology or related field of study preferred.

EXPERIENCE

Minimum of six (6) months of full-time professional experience in the multiple disciplines required by the program, including but not limited to a human/social service environment providing case management and/or family work/life consultation.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, government agencies, and the general public.

REASONING ABILITY

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must have a valid driver's license and daily access to an automobile that is properly licensed and insured for work.
• Must comply with State of Hawaii "Criminal History Record Clearance" before date of hire and annually thereafter.
• Must show evidence of TB test at time of employment and PE clearance before date of hire.

DESIRED SKILLS, KNOWLEDGE & ABILITIES

• Bilingual/bicultural skills, preferably in Samoan, Filipino, Korean, Vietnamese, Laotian and Pacific Island languages Family Advocate Mentor

• Head Start Revised:

  08/30/24 Page 3 of 4
• Ability to effectively present information and respond to questions from groups of managers, clients, community partners, government agencies, and the general public.
• Ability to write reports, business correspondence, and procedures manuals.
• Knowledge and agreement with the goals and objectives of the Head Start program and its interdisciplinary team approach toward the needs of the entire family.
• Knowledge of low-income service areas and of social services resources throughout the island of Oahu.
• Possesses functional knowledge of family services and resources.
• Ability to work under pressure and exercise sound judgment.
• Ability to communicate and work effectively with people of diverse social, economic, and cultural backgrounds with emphasis on preschool aged children and their families.

PHYSICAL DEMANDS/WORKING CONDITION

Never/ At Times Often/ Rarely Constant Work Locations:

indoors

X Work Locations:

outdoors

X Work Locations:

sitting X Walking/standing X Bending/crouching/reaching, etc. X Lifting/carrying

• light (up to 10 lbs.) X
• medium (11 to 20 lbs.) X
• heavy (over 20 lbs.) X Contact with hazardous materials X Dust, smoke, odors, noise, etc. X Travel
• inter-island X Travel
• long distance (mainland, international) X Use standard office equipment (including PC X keyboard) Family Advocate Mentor

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Head Start Revised:

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