Family Shelter Case Manager

Tedford Housing is looking for a dynamic case manager to join Tedford Housing's case management team. Hiring Bonus of $1,000! Bonus to be paid upon successful completion of 90-day introductory period. This is a full-time, 40 hour a week, benefitted position, at a rate of pay of $26 per hour. For over 35 years, Tedford Housing has been empowering people to move from homelessness to home. Based in Brunswick and serving Sagadahoc, Lincoln, Cumberland and Androscoggin counties, Tedford has relocated its shelter programs and administration to a newly expanded facility. Tedford Housing is committed to developing an inclusive culture in which every staff member and guest feels supported and can thrive regardless of their identities or role. The Family Shelter Case Manager position will work with family households residing in our emergency shelter as well as families who are unsheltered and precariously housed in the community seeking services, with the goal of connecting families to long-term housing options and offering supportive services and case management toward achieving and maintaining housing stability. The Family Shelter Case Manager duties include, but are not limited to, managing a family shelter waitlist, intaking families into services, ensuring that all paperwork is completed for the enrollment and ongoing service in appropriate programs, maintaining client safety, making connections with local housing and other community resources, and providing housing stability and independent life skills development and assistance. The Family Shelter Case Manager should have strong communication, de-escalation, and crisis intervention skills, as well as strong organizational skills and the ability to maintain documentation of services. The ability to work collaboratively in a team environment and have a commitment to Tedford's mission is also an important component of this position. The Family Shelter Case Manager should be a well-organized and energetic team player with good judgement, the ability to work independently, and effectively engage a diverse range of clients and community stakeholders. The successful candidate will be a self-directed and "seasoned" case manager with the abilities and skills to move smoothly between responsibilities and assignments.

Family Shelter Case Manager Qualifications:

• Four-year degree in human services or related field.
• One or more years of case management experience, or in a similar social service setting.
• Knowledge of MaineCare Section 13, Maine Housing ESHAP program (or similar), HMIS and client records documentation (or similar processes), as well as trauma-informed approaches and a basic understanding of homelessness and its causes, is preferred. All Tedford employees are responsible for:
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Treating all staff, volunteers and clients fairly and with respect, responsiveness and courtesy
• Maintaining client confidentiality
• Exercising good judgment and discernment when making decisions
• Accomplishing assigned tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to organizational policies for the safety of all staff, clients and volunteers

Benefits Include:

• 13 Paid Holidays
• 135 Hours of Accrued Paid Time Off in the first year
• Health Insurance
• employer pays 100% for employee only coverage
• Dental Insurance
• employer pays 100% for employee only coverage
• Vision Insurance
• employer pays 100% for employee only coverage
• 100% Employer Paid Life, STD and LTD insurance
• Simple IRA retirement plan w/ 3% employer match after 6 months
• Access to professional development opportunities
• Mileage reimbursement at the federal rate Background and license checks are required prior to hire.

This is a full-time, 40 hour a week, benefitted position, at a rate of pay of $26 per hour. Hiring Bonus of $1,000! Bonus to be paid upon successful completion of 90-day introductory period. Please send your cover letter and resume to info(a)tedfordhousing.org, with the subject line "Family Shelter Case Manager." Interviews will begin immediately and continue until the position is filled. Selected candidates will receive an email to set up an online or in-person interview. No phone calls, please. Commitment to Diversity, Equity and

Inclusion:

Tedford Housing is committed to creating an inclusive workplace where diverse perspectives are valued, supported, and freely exchanged. We are committed to hiring staff that reflects Maine's full range of identity and experience, and we actively seek and encourage individuals from traditionally underrepresented communities to apply. Tedford Housing provides all persons with equal employment opportunities without regard to race, color, religion, sex, national origin, familial status, sexual orientation, gender identity, disability, age, or veteran status.

Job Type:

Full-time Pay:

$26.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person