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MNsure Navigator/Family Service Advocate
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Northwest Community Action, Inc.
Badger, MN (In Person)
$50,960 Salary, Full-Time
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Job Description
POSITION TITLE
MNsure Navigator/Family Service AdvocatePRIMARY OBJECTIVE OF THE POSITION
Provide health insurance information, enrollment, and outreach to all four counties. Assist families and/or individuals in assessing their needs, utilizing available resources and setting goals for improving self-sufficiency.MAJOR AREAS OF ACCOUNTABILITY
- Help individuals and families achieve successful enrollment into health coverage through the MNsure marketplace.
- Be publicly listed on the MNsure Assister Directory.
- Comply with NWCA and MNsure data privacy and security standards and conflict of interest disclosure requirements.
- Perform outreach in accordance with the MNsure work plan; enrollment events, speaking to area groups, articles in the newspapers, distribute flyers and brochures, maintain connections with area hospitals, social service agencies and other referral agencies.
- Act as a contact person with clients in need of follow-up services.
- Act as a liaison between client and DHS, MNsure, county social services, and insurance agents.
- Meet with clients both in and out of the office, during office hours and occasionally outside of regular office hours.
- Promote health insurance through the MNsure system.
- Perform accurate data entry into the agency's database: THO Solutions.
- Keep Supervisor informed of all problems, unusual or extraordinary matters of significance coming to his/her attention.
- Performs other duties and responsibilities as assigned by Supervisor.
KNOWLEDGE/SKILLS
- Ability to complete the training necessary to become a Certified Navigator through MNsure upon hire.
- Ability to exercise good judgement in evaluating situations and in making decisions.
- Capacity to sustain a high level of integrity, trustworthiness, and confidentiality.
- Ability to work with people from a wide variety of racial, cultural, and economic backgrounds.
- Excellent verbal and written communication skills.
- Ability to use technology in support of learning.
- Ability to work positively and productively.
- Ability to work independently and be self-motivated.
PHYSICAL DEMAND
- Ability to lift 10-50 lbs.
EDUCATION AND EXPERIENCE
- High School diploma or equivalent required.
- Associate or Bachelor's degree in human services or related field preferred.
- Experience working with sensitivity to cultural, racial, socio economic backgrounds and family structures.
ADDITIONAL REQUIREMENTS
- Must meet the requirements of the DHS background check
- Provide valid Driver's License