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Job Description
Bilingual Spanish Family Case Manager St. Louis, MO 63116 From $50,000 a year - Full-time From $50,000 a year - Full-time At the St. Louis Crisis Nursery, we believe every child deserves safety and happiness. As a nationally recognized leader in child abuse and neglect prevention, we provide a vital lifeline of short-term, free, voluntary emergency care for over 4,000 children annually. We stand with families facing critical challenges—illness, homelessness, domestic violence, and overwhelming parental stress—offering safety, stability, and renewed hope. About the
Opportunity:
Our Family Specialist Professionals are at the heart of our mission, providing crucial support to families and parents. Based at our Outreach Centers, you will manage a caseload through home visits, phone support, basic needs drop-offs, off-site visits, and parent education. This role requires dedication to delivering differentiated in-home support tailored to client needs, acting as a positive role model, and bringing your therapeutic skills to make a tangible difference. You will be responsible for achieving 70 client contact hours per month, maintaining meticulous records, and working collaboratively with Nursery staff to meet family needs.
Pay Range:
Starts at 50,000/yr based on education and experience
Locations:
Saint Louis, MO, and Saint Charles, MO What You'll Do (Key Responsibilities): Connect with families within 72 hours of Nursery discharge via the "first call" process. Assess families for either the Family Stabilization or Crisis Intervention track, providing relevant referrals and resources. Deliver in-home support including crisis intervention, case management, parent education, and counseling based on individual family needs. Provide concrete support by coordinating item drop-offs for families. Lead and develop engaging Parent Education Groups (PEGs) based on client needs, communicating plans a month in advance. Maintain a welcoming, mission-focused, and professional demeanor with clients, colleagues, students, volunteers, and community partners. Complete community event forms and enter data within 72 hours. Uphold professional standards by adhering to the Code of Ethics. Mentor practicum students (as assigned), supporting their educational journey. Identify and refer potential Parent Advisory Board members to the Director.
Manage in-kind donations:
accept, document, sort, and arrange for appropriate disbursement. What You Bring (Requirements): Must be at least 21 Bachelor's or Master's degree in a helping profession Valid driver's license and reliable transportation.
Preferred:
Provisional or full licensure in Social Work or Counseling in the State of Missouri. Home Visiting experience preferred For Licensed Professionals, additional responsibilities include: Providing counseling and clinical interventions within your scope of practice. Differentiating notes based on service provided, utilizing therapeutic note features.
Our Ideal Candidate Will Possess:
Comprehensive knowledge of crisis intervention principles and effective support strategies for families in crisis. Expertise in strength-based philosophy, solution-focused goal setting, child development (birth-12 years), and parent coaching techniques. Understanding of supporting clients through crises like domestic violence and suicidality. Proven ability to exercise discretion and independent judgment. Strong collaborative problem-solving skills with clients and interdisciplinary teams. Excellent organizational skills for effective case management and timely follow-up. A calm, empathetic, and non-judgmental approach in sensitive situations. Proficiency in computer software, database systems, and a willingness to stay current with technology. Ability to deliver engaging presentations to small groups. Agility to adapt to changing priorities and tasks. A growth mindset and be an avid learner. A demonstrated commitment to cultural inclusiveness and sensitivity.
Working Conditions:
Role consists of some office time as well as services in the field, requiring reliable transportation. In-home environments may be noisy. Occasional exposure to bodily fluids or other potential hazards may occur. Office work is in a temperature-controlled, well-lit building, often shared with colleagues, students, and volunteers. Ready to Make a Difference? If you are a passionate, collaborative, and learning-oriented professional ready to change lives, we want to hear from you!
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
