Housing Advocate Lead

Description:

Join our team as a Housing Advocate Lead and help drive meaningful changes in our community. In this key role, you'll support participants with compassionate, person-centered services while guiding and mentoring housing advocates to ensure high quality care. Your leadership will enhance program outcomes, strengthen team collaboration, and promote housing stability for those we service. Make a lasting impact one household at a time. Work where it matters!

Location:

Bend Compensation:

$29.82/hour (plus $0.50/hour for bilingual Spanish)

Hours:

Regular full-time (40 hours/week)

Benefits:

100% premium paid Medical, Dental, Vision and Life Insurance, Agency paid Retirement plan (up to 6%), almost 2 weeks of vacation time accrued in your first year, plus 14 paid Holidays annually, and separate sick leave accrual

Deadline:

Open until filled NeighborImpact Housing Overview NeighborImpact's Housing program offers crucial assistance to individuals and families in need within Crook, Deschutes, and Jefferson counties, as well as the Confederated Tribes of Warm Springs. The program can provide eviction prevention and deposit assistance, prioritizing applications based on need rather than a first-come, first-served basis. We value the respect and dignity of all. We aim to create a space that is physically and emotionally safe for all, regardless of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation.

Overview of Key Duties and Responsibilities:

The Housing Advocate Lead provides direct support to program participants while guiding and mentoring case management staff to ensure consistent, high-quality service delivery. This role upholds program standards through trauma-informed, person-centered practices and actively contributes to program development, implementation, and evaluation. The Housing Advocate Lead strengthens team collaboration, supports improved housing stabilization outcomes, and serves as the primary point of contact for housing advocates and community partners when the Housing Coordinator is unavailable. This position operates under the supervision of the Housing Coordinator.

Requirements:

Required Associate's degree in social work, human services, or related field required At least 1 year of experience in social services or related field required Passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and houselessness required Weekends, some holidays, and after-hours support required Experience working with the houseless community required Patience, punctuality, commitment, and responsibility required Required prior to date of hire and throughout employment: o Valid driver's license with acceptable driving record o Proof of current auto insurance o Access to reliable transportation required o Satisfactory criminal background check required Required within 90 days of hire: o Acquire First Aid/CPR/AED certification o Complete the Bloodborne Pathogens and Naloxone Training o Satisfactory ORCHARDs background check completed post hire Preferred Bachelor's degree in social work, human services, or related field preferred English/Spanish bilingual preferred General knowledge of substance abuse and mental illness, and Trauma Informed Care preferred Work experience with HIPAA and client confidentiality preferred