Intake and Resolutions Manager

Position Details
Position Information Posting date 05/18/2026
Closing date Open Until Filled Yes
Position Number 1128218
Position Title Intake and Resolutions Manager
Hiring Range Minimum $68,700
Hiring Range Maximum $85,900
Union Type Not a Union Position
SEIU Level Not an SEIU Position
FLSA Status Exempt
Employment Category Regular Full Time
Scheduled Months per Year 12
Scheduled Hours per Week 40
Schedule Location of Position Hanover, NH
Parkhurst Hall Remote Work Eligibility? Onsite only
Is this a term position? No
If yes, length of term in months. NA
Is this a grant funded position? No
Position Purpose The EOATIX Intake and Resolutions Manager is responsible for initial intake for all incoming reports and complaints under the Sexual and GenderBased Misconduct Policy (SMP) and the Nondiscrimination and AntiHarassment Policy (NDAP). In addition, this position will assist in reviewing reports made under bias reporting or in relation to issues involving the protection of minors policy. This individual will work closely with the Director of Title IX & EO Services, Sr. Deputy Title IX Coordinator, Title IX Coordinator, and ADA/504 Coordinator to oversee and coordinate resolution processes for the office. The EOATIX Case Manager may also assist with assignment and tracking the completions of EOATIX required trainings for staff, faculty, and graduate students. Description Required Qualifications Education and Yrs Exp Bachelors or equivalent combination of education and experience
Required Qualifications Skills, Knowledge and Abilities Excellent judgment, discretion, confidentiality, and tact in handling sensitive matters with the ability to maintain objectivity and treat all individuals with respect, dignity, and empathy.
Exceptional verbal and written communication skills including experience handling highly confidential sensitive material.
Demonstrated ability to gather, analyze, interpret and present information and data for parties, leadership, and other relevant audiences.
Ability to develop and maintain productive, collaborative relationships and partnerships with the campus community.
Exceptional organizational skills and project management skills.
Fosters a climate of inclusion and equity and is sensitive to diverse perspectives and cultural norms.
Evidence of success working independently and collaboratively.
Ability to recommend and innovate ideas to organize and implement policy and process improvements, develop case management procedures, and record retention and document management protocols.
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Preferred Qualifications 3 years of experience. Department Contact for Recruitment Inquiries Faith Goodness
Department Contact Phone Number 6036463015
Department Contact for Cover Letter and Title Sean Fay, Director Title IX and Equal Opportunity Services, Sr. Deputy Title IX Coordinator
Department Contact's Phone Number Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. Background Check Employment in this position is contingent upon consent to and successful completion of a preemployment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, nondiscriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Preferred, but not required