Remote Family Coach for Eviction Prevention (PT/Daytime Required/Live in Aiken or adjacent county)

Remote Family Coach for Eviction Prevention (Part-Time, Daytime Availability Required/Must live in Aiken or adjacent county) Family Promise of Aiken County (We're Growing!) About Us Family Promise of Aiken County is dedicated to preventing and ending family homelessness right here in our community. We believe stable housing is the foundation for children and parents to thrive, and we partner with families to provide the tools, resources, and support they need to succeed. Our whole-person, trauma-informed approach is grounded in empowerment and built on three core principles: client choice, respect, and empowerment. Families are active participants in their success and are leading the way for the positive change that happens in their lives. About the Role Eviction Prevention is our most immediate, high-stakes work. Families who come to us through this program are in crisis, facing the immediate loss of their housing. The window to make a real difference is short, and the conversations that happen inside that window matter a great deal. A successful Family Coach will build trust quickly, be honest about what's possible, and walk families through a coaching process that puts the work back in their hands. What You'll Do

• Walk with families through every step of our program framework, providing individualized support, encouragement, and accountability, while helping families navigate challenges with dignity.
• Conduct structured coaching sessions that move families toward clear, documented next steps
• Identify unmet needs and resources to bridge the gap for families beyond their housing crisis.
• Empower families to thrive by offering guidance, resources, and consistent follow-up, while adhering to program guidelines.
• Maintain detailed, accurate, and timely case notes in our case management system after every contact, every session, and every outcome.
• Collaborate with community partners, landlords, and others as needed.
• Keep clear communication with families and staff as a high priority.

This is a fully remote position; however, candidates must live in Aiken County or an adjacent county, with availability for occasional in-person events and meetings. This is a part-time role for 20 hours per week. Daytime hours (mornings/afternoons) are required, with some flexibility in scheduling to include 1-2 evenings a week. All family interaction occurs virtually via phone/video calls. What We're Looking For

• Proven direct service experience working with families or adults navigating housing instability, financial crisis, or similar high-stakes circumstances.
• A coaching mindset grounded in the belief that people are capable of driving their own change through support that empowers them.
• Personal financial literacy and genuine comfort leading practical budget conversations with families without judgment.
• Strong communication and relationship-building skills, and the ability to work with diverse families.
• Ability to multitask, stay organized, and work both independently and collaboratively, with integrity.
• Strong attention to detail and consistent follow-through. You don't skip steps, and you don't let things fall through the cracks.
• Working knowledge of community resources and services in Aiken County.
• Comfort with technology (Google Suite) and experience using a CRM, case management system, or structured documentation platform.
• Bachelor's degree in Social Work, Human Services, or a related field is required.
• Bilingual (Spanish/English) a plus.

Why Join Us? At Family Promise, you won't just be filling a role, you'll be making a difference for generations to come! You'll witness firsthand the impact of your work as children find a sense of safety and parents build confidence to know they can succeed. If you want meaningful, mission-driven work that truly changes lives, this is the opportunity for you. To apply, please submit a Resume AND a Cover Letter that describes how you meet what we are looking for in the role. In your cover letter, please also share a specific example of a time you helped someone think through a difficult financial or housing decision. Send both documents to info@familypromiseofaiken.org.

• All application information must be sent to the email address above, or it will not be considered.

Job Type:

Part-time Benefits:

Flexible schedule

Work Location:

Hybrid remote in Aiken, SC 29801