Certified Medical Assistant/Social Worker/Public Health Kent, WA Job Details Part-time | Full-time $25
- $28 an hour 1 day ago Benefits Paid training Health insurance Opportunities for advancement Flexible schedule Qualifications Computer operation Chronic disease management Working with individuals with chronic illnesses Working with individuals experiencing homelessness Driver's License Public Health Driving Pediatrics Working with individuals with mental health conditions Computer skills Medicaid Medical assisting Working with individuals with substance use disorders Working with individuals from underserved communities Certified Medical Assistant Geriatrics Full Job Description Here is a professionally edited and organized version of your job posting: Care Coordinator / Patient Case ManagerCompany Zoya Health Home (HH) Job Type Full-Time or Part-Time Schedule Monday•Friday, with flexible hours as needed Salary $25.
00
- $28.00 per hour Reports To Program Manager / Zoya HH Supervisor Location Seattle, Washington
- King County Area This is primarily a field-based position.
Staff are expected to meet clients where they are, including home visits, community settings, shelters, hospitals, and other locations as needed. Care Coordinators are expected to see approximately 4 clients per day. Position Summary Zoya Health Home (HH) is seeking compassionate, motivated, and community-focused Care Coordinators / Patient Case Managers to provide comprehensive care coordination services to high-risk Medicaid members. The Care Coordinator uses a whole-person, trauma-informed, culturally responsive, and person-centered approach to help members access medical care, behavioral health services, housing resources, and community support services to improve overall health outcomes and quality of life. This position includes home visits, community outreach, hospital follow-up, and collaboration with healthcare providers and community organizations. Essential Duties and ResponsibilitiesMember Outreach and Engagement Conduct outreach through home visits, phone calls, telehealth, and community-based engagement Build trusting relationships with members using a trauma-informed and culturally responsive approach Educate members about Health Home services, benefits, rights, and available community resources Engage high-risk and hard-to-reach populations Assessment and Care Planning Complete comprehensive assessments related to: Medical needs Mental health Substance use Housing instability Social determinants of health Develop individualized, person-centered care plans with member participation Review and update care plans regularly Care Coordination Coordinate services with: Primary care providers Mental health providers Substance use treatment programs Housing agencies Community organizations Schedule appointments and provide reminders Arrange transportation services as needed Support members in accessing healthcare and community resources Accompany members to critical appointments when necessary Facilitate warm handoffs between providers and support teams Transitional Care Support Monitor hospital admissions, emergency room visits, and discharge alerts Coordinate hospital discharge planning and follow-up care Conduct post-discharge outreach and community follow-up visits Ensure continuity of care and reduce gaps in services Health Education and Member Support Educate members on: Medication adherence Chronic disease management Preventive healthcare Healthy lifestyle choices Help members develop self-management skills Identify and address barriers to care, including: Transportation Communication challenges Access to services Social determinants of health Documentation and Reporting Maintain accurate and timely documentation in electronic care management systems Complete required outreach and care coordination documentation Maintain compliant member records Prepare and maintain tracking logs and reports as required Team Collaboration Participate in team meetings, case conferences, supervision, and trainings Communicate regularly with supervisors and interdisciplinary team members Collaborate with hospitals, clinics, behavioral health providers, and community agencies Compliance and Professional Standards Maintain HIPAA compliance and client confidentiality Follow professional boundaries and ethical standards Adhere to agency policies, safety protocols, and documentation requirements Perform other duties as assigned to support program goals Required QualificationsEducation and ExperiencePreferred Education Bachelor's degree in one of the following fields: Nursing Social Work Public Health Psychology Human Services Certified Medical Assistant Program Or a related field Minimum Requirements Associate degree (AA) or equivalent education and experience Minimum of 2 years of experience working with high-risk populations Experience Working With Medicaid populations Homeless individuals Mental health populations Substance use disorders Chronic medical conditions Care coordination or case management services Preferred Qualifications Highly preferred qualifications include: Licensed Practical Nurse (LPN) Certified Medical Assistant (CMA) Licensed Social Worker Community Health Worker Certification ECM or care coordination experience Bilingual skills (Spanish, Somali, Amharic, Arabic, or other languages) Required Skills Strong verbal and written communication skills Ability to work independently and in community settings Strong organizational and documentation skills Basic computer and electronic documentation skills Reliable transportation Valid driver's license Work Environment This position includes: Field-based work Home visits Community outreach Office-based documentation and meetings Physical Requirements Applicants must be able to: Travel to client locations throughout King County Sit, stand, and walk for extended periods Background Requirements Applicants must successfully pass: Criminal background check (clear record required) Driver's license and driving record check Must maintain a valid driver's license Benefits Zoya Health Home Program offers: Competitive salary Flexible schedule Paid training Career growth opportunities Supportive team environment Why Join Zoya Health Home (HH)? At Zoya Health Home, we are committed to improving the lives of vulnerable populations through compassionate, person-centered care coordination. If you are passionate about helping individuals navigate healthcare and community systems while making a meaningful impact, we encourage you to apply. How to Apply Please submit the following:
Resume Cover Letter Email Applications To:
Subject Line:
Zoya Care Coordinator Application Pay:
$25.00
00 per hour
Work Location:
Hybrid remote in Kent, WA 98031
