Behavioral Health Crisis Intervention Specialist Supervisor

Behavioral Health Crisis Intervention Specialist Supervisor Alameda County

• 3.9 Oakland, CA Job Details Full-time $67.83
• $82.

45 an hour 4 hours ago Benefits Wellness program Commuter assistance AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Adoption assistance Pension plan Employee assistance program Vision insurance Employee discount Gym membership Life insurance Pet insurance Qualifications Medicare HIPAA Driver's License Full Job Description Date Opened 5/19/2026 12:00:00 AM Filing Deadline 6/1/2026 5:00:00 PM Salary $67.83

• $82.45/hour; $141,086.40
• $171,496.

00/year Employment Type Permanent Full-Time Employment HR Analyst Nicole Lewis-Bolton Department Alameda County Health Work Location Hayward Type of Recruitment New, open, assembled Introduction

THIS IS A NEW ASSEMBLED EXAMINATION

. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire:

A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional biweekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency.

DESCRIPTION THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth-largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities, and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities, and an array of fine public and private colleges and universities.

ALAMEDA COUNTY HEALTH

Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve. Alameda County Health's departments and programs focus on services and support that provide care for the whole person. The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience. The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases. The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases. Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities.

BEHAVIORAL HEALTH DEPARTMENT

As part of Alameda County Health, the Behavioral Health Department supports people with Medi-Cal and without insurance living with serious mental illness and substance use conditions along their path toward wellness, recovery, and resiliency. We provide services through a network of contracted mental health and substance use providers and administer the State's resources and training for behavioral health providers, case managers, and other healthcare professionals. We advocate for our patients and families and create space for personal engagement in their care. We are outpatient specialists for mental health services for older adults and youth, substance use providers and treatment program specialists, advocates for quality improvement and patients' rights, and psychiatric and integrated health care providers. For more information about the Behavioral Health Department, please visit www.acbhcs.org.

THE POSITION

Under general direction, to supervise and coordinate day-to-day functions of clinicians and other behavioral health care professionals, paraprofessionals, and/or interns providing community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses on mobile crisis, mobile evaluation and community assessment and alternative transport teams which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field clinical assessment, outreach services, and other related duties as assigned. Work is performed seven days a week, with varying operational hours (including on call shifts as needed), and varying assignment locations in order to best serve the community. Behavioral Health Crisis Intervention Specialist Supervisor is the first-line supervisory level of the Behavioral Health Crisis Intervention Specialist series. Behavioral Health Crisis Intervention Specialist Supervisor's provide day-to-day supervision of Mobile Crisis Teams (MCT), Mobile Evaluation Teams (MET), and Community Assessment and Alternative Transport Team (CAATT) including the coordination and delegation of work/assignments, staff coverage, performance evaluations, and training. Incumbents in this position may assist the Division Director, Crisis Services in administrative functions as needed. Positions in this class series are located in the Behavioral Health Care Services' Crisis Division which provides community based crisis prevention and early intervention services to clients and the community. This class is distinguished from the lower level class of Behavioral Health Crisis Intervention Specialist I/II in that the latter does not have supervisory responsibilities. This class is further distinguished from the Behavioral Health Clinical Supervisor in that the former performs supervisory crisis intervention and direct crisis intervention work to the most vulnerable population solely in the community, partnering with law enforcement and other community organizations.

THE IDEAL CANDIDATE

In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for this position will: Effectively supervise and partner with multidisciplinary teams; staff; law enforcement, EMS, emergency rooms, other county service teams, Community Based Organization (CBO) partners, consumers and others with lived experience, etc. Work in the field 25 % or more of the time and effectively carry out duties at non-traditional hours and in a variety of settings, climates, and weather.

Possess excellent time management skills:

able to prioritize, multi-task, provide scheduling and shift management.

Be technologically savvy:

able to use iPads, smart phones, laptops, etc. in a field setting to complete required documentation and research client information; demonstrated competency in completing electronic health record keeping. Supervise and provide crisis intervention services in the field to diverse communities and across the children transitional age youth, adults and older adults life span. Have significant crisis de-escalation skills and training. Understand clinical scope of practice and when to consult. Think analytically, quickly reach a disposition, and articulate the reason for any given intervention/disposition. Share expertise and knowledge with team and colleagues demonstrated by active participation in meetings and occasionally providing trainings. Effectively address conflict/disagreements/differences of opinions in a collaborative manner. Remain calm in high intensity/high risk situations. For more detailed information about the job classification, please visit: Behavioral Health Crisis Intervention Supervisor (#6514).

MINIMUM QUALIFICATIONS

Either I Experience:

Equivalent to two years' experience in the class of Behavioral Health Crisis Intervention Specialist II or higher in the Alameda County classified service.

Or II Experience:

The equivalent of three years full-time post-license experience as a behavioral health/mental health clinician providing field based crisis and/or crisis management services. And Possession of a Master's degree from an accredited school in social work, marriage and family therapy, psychology, counseling, nursing, and related field.

License/Certification :

Possession of a valid clinical license from the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Registered Nursing. Possession of a valid California Motor Vehicle Operator's license. Applicants must possess such license prior to appointment to such positions.

Special Requirements :

In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. In compliance with Medicare regulations, eligible licensed clinicians in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Center for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. In compliance with the California Code of Regulations and the Board of behavioral Sciences, clinicians in this classification will be required to complete "supervision training" to be eligible to provide supervision of trainees or interns.

NOTE :

The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS NOTE

The level and scope of the following knowledge and abilities are related to duties listed under the "Example of Duties" section of this specification. The most suitably qualified candidates will possess the following competencies:

Knowledge of:

Welfare and Institutions Code 5150 and 5585. Crisis intervention techniques and theories. Current theories, principles, and practices for services to clients with serious behavioral health care symptoms and diagnosis. Principles and practices of effective supervision, work planning, evaluation, training, and community behavioral health care consultation. Psychology diagnostic methods and terminology. Cultural and social factors affecting behavior patterns, Wellness, recovery and resiliency oriented strategies and supports. Dual recovery/co-occuring disorder treatment, screening and assessment tools. Community needs, resources and organizations related to behavioral health care. Clinical standards of practice and licensure requirements. Principles and practices of direct client service delivery. Principles of social needs, problems, attitudes and behavioral patterns. Applicable federal, state and local laws, rules and regulations. Office administrative practices and procedures, including records management and the operation of standard office equipment. Computer applications related to the work.

Ability to:

Work primarily in the field, Works nights and weekends, and on call. Plan, supervise, review, and evaluate the work of staff. Be on call to provide clinical consultation to staff as needed. Perform crisis intervention and individual counseling. Work collaboratively with multi-disciplinary teams, community resources and organizations. Organize and prioritize work and meet critical deadlines. Interpret, explain, and apply regulations, policies and procedures. Communicate clearly and effectively, both orally and in writing. Analyze, evaluate and make sound decisions. Prepare clear, accurate and effective reports, correspondence and other written materials. Establish and maintain effective working relationships. Work with a diverse population.

EXAMINATION COMPONENTS

The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the classification will move on to the next step in the examination process. 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants. Those candidates selected as best qualified will move on to the next step in the examination process. 3) An oral interview examination which will be weighted as 100% of the candidate's final examination score. The oral interview examination may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, hrs.alamedacountyca.gov.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the

Agency:

TENTATIVE RECRUITMENT PLAN

Deadline For Filing:

5:00:00 p.m., Monday, June 1, 2026 Review of Minimum Qualifications Review of Supplemental Questionnaire for Best Qualified June 3, 2026 June 22-26, 2026

Virtual Pre-recorded Civil Service Oral Examination:

Virtual Oral Examination Ratings:

Results Notification:

Promulgation of Eligible List:

July 1-10, 2026 July 13-17, 2026 Week of July 20, 2026 August 5, 2026 TENTATIVE

SELECTION PLAN

Departmental Hiring Interviews:

TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN REASONABLE ACCOMMODATION

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the California Fair Employment and Housing Act (FEHA), the federal Americans with Disabilities Act (ADA), and Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement no later than the recruitment filing deadline . If this is a continuous open recruitment without a filing deadline, please contact the assigned Human Resources Representative listed on the job announcement within ten (10) business days of submitting your application . Unless your disability is readily apparent (for example, you use a wheelchair and need wheelchair-accessible spaces), Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, https://hrs.alamedacountyca.gov.

BENEFITS

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to

• : For your Health & Well-Being Medical

• HMO & PPO

  Plans Dental

• HMO & PPO

  Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts
• Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits
• Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan
• (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave
• Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.

g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

• Employees in management-designated classifications may be entitled to management paid leave.

Refer to the applicable MOU or Salary Ordinance for more information. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, , and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE:

All notices are generated through an automated email notification system. Replies to the email boxes and , are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton, Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6468

• hrs.

alamedacountyca.gov Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.