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Crisis Clinician
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Family & Children's Counseling Services
Cortland, NY (In Person)
$60,000 Salary, Full-Time
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Job Description
Position Summary The Crisis Clinician provides immediate, comprehensive crisis assessment, intervention, stabilization, and follow-up services in alignment with New York State (NYS) regulations and CCBHC guidelines. The clinician delivers culturally responsive, trauma informed, person-centered care to individuals and families experiencing behavioral health crises. This position requires flexibility, including on-call availability subject to change based on client demand, to ensure 24/7 access to crisis services as mandated by CCBHC standards. Key Responsibilities Conduct rapid crisis assessments, including risk of harm to self or others, substance use, mental health, and social determinants of health. Provide crisis intervention, de-escalation, safety planning, and linkage to appropriate levels of care. Deliver services in-person, via telehealth, or in the community as clinically indicated. Participate in a rotating on-call schedule to ensure timely crisis response; availability requirements may shift in response to client and community needs. Collaborate with multidisciplinary CCBHC teams (psychiatric, primary care, peer specialists, case managers, and care coordinators) to provide integrated care. Ensure services are trauma-informed, recovery-oriented, and culturally/linguistically appropriate. Document assessments, interventions, and referrals in accordance with NYS OMH/OASAS and CCBHC standards, ensuring compliance with billing and reporting requirements. Participate in team meetings, clinical supervision, case consultations, and quality improvement activities. Provide outreach and follow-up to ensure continuity of care and prevent re-crisis. Maintain professional licensure and adhere to ethical codes of practice and all applicable state/federal regulations (e.g., HIPAA). Qualifications Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Psychology, or related behavioral health field. Current NYS licensure (LMSW, LCSW, LMHC, LMFT, LCAT, or equivalent) required. Limited permit holders may be considered with appropriate supervision. Demonstrated experience in crisis assessment, intervention, and stabilization in mental health and/or substance use settings. Knowledge of CCBHC standards, NYS crisis intervention guidelines, and evidence-based crisis practices. Strong clinical judgment, de-escalation skills, and ability to work effectively in high-pressure situations. Ability to work collaboratively within a multidisciplinary team and across systems (law enforcement, emergency departments, schools, community providers). Flexibility to adjust to changing on-call schedules based on program and client needs. Excellent written and verbal communication skills. Bilingual proficiency preferred but not required. Work Conditions Crisis response may occur in clinic, home, community, or telehealth settings. On-call availability required, with schedule adjustments based on demand for crisis services. May involve evening, weekend, and holiday shifts. Travel within the service area may be necessary. In person responses to Crisis Calls may be requested, response is expected within 2 hours ideally, but no more than 3 hours.