Mental Health Professional II - Employee Assistance Program

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. This position will be embedded in an Upper Macungie Township based company and will provide a comprehensive onsite mental health and workforce resilience program that combines clinical access, employee training, leadership engagement, and measurable outcomes to support employee well-being and organizational performance. Job will be performed weekdays, 40 hours per week, within a range of hours from 5:30 AM to 7:00 PM (

Example:

Monday and Wednesday 5:30 AM to 1:30 PM, Tuesday and Thursday 11:00 AM to 7:00 PM, Friday 8:00 AM to 4:00 PM). The Mental Health Professional II provides treatment and support services to clients in either natural community settings or office-based setting.

JOB DUTIES AND RESPONSIBILITIES

Provide service coordination for clients may include coordinating and monitoring the activities of the individual treatment team (ITT); assume responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals in collaboration with the client and team; provide individual and supportive therapy and symptom management. Conduct a comprehensive assessment of psychiatric history, mental status, diagnosis; physical and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living; and family structure and relationships. Provide direct clinical services including supportive psychotherapy to clients on an individual, group, and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced with medications. Provide ongoing assessment of clients' symptoms and response to treatment. Make appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which put client or others at risk for harm. Provide symptom education to enable clients to identify their mental illness or relapse symptoms. Provide ongoing assessment, problem-solving, side-by-side skill training, supervision (e.g. prompts, assignments, monitoring, encouragement), and environmental adaptations to assist clients with activities of daily living, securing housing, and having adequate financial support (department specific). Plan, structure, and prompt social and leisure-time activities on evenings, weekends, and holidays to improve social skills of clients (department specific). Provide on-call crisis interventions and serve as back up after hours on rotating schedule (department specific). Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's PCRAFT values during interactions with all customers. Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code. Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated. Other duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS

Must have ability to sit for 2 total hours per day, and up to 1 total consecutive hour. Must be able to stand for 8 total hours per day and up to 2 total consecutive hours. Must be able to walk 6 total hours per day and up to 10 total consecutive minutes. Must have the ability to frequently use fingers/hands for fingering and handling. Must have the ability to use upper extremities for frequent pushing of objects up to 10 pounds and occasional pushing of objects up to 75 lbs. Must have the ability to transport patients weighing up to 250 lbs. via wheelchair, stretcher and/or bed. Must have the ability for frequent stooping and bending. Must have the ability for frequent reaching above shoulder level. Must have the ability for touching as it relates to feeling objects by touching with the skin, particularly that of fingertips. Must have the ability for hearing as it relates to normal conversation, high frequency and low frequency hearing sounds. Must have the ability for seeing as it relates to general vision, near vision, color vision and peripheral vision.

EDUCATION

A Master's degree with major course work in sociology, social work, psychology, criminal justice, theology, counseling or education. Licensure in Social Work, Psychology or Professional Counseling preferred but not required.

TRAINING AND EXPERIENCE

Understanding of principles of mental illness, ability to learn and implement them, and crisis management planning. Direct service experience with mental health consumers. Graduate course work or post-graduate training/experience working with individuals and families presenting with symptoms of mental or co-occurring disorders is preferred. For Family Based Services Programming - A Master's degree in mental health/human services and a minimum of two years of experience in child/adolescent mental health services or certification in family based mental health services training program and have a least 4 or more years' experience in Family Based Mental Health Services. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke's University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network's service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke's hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke's Children's Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare's five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World's Best Hospital. The Network's flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING

HOSPITAL IN THE COUNTRY.

In 2021, St. Luke's was identified as one of the 15 Top Health Systems nationally. St. Luke's is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke's has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke's was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke's was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.