Family Support and Visitation Specialist
Job
UnitedHealth Group
Remote
$59,092 Salary, Full-Time
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Job Description
- Requisition number:
- 2353808
- Job category:
- Behavioral Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
- Caring. Connecting. Growing together.
- Family Support and Visitation Specialist
- engages in coaching, role modeling, and teaching nurturing parenting practices during family visitations. Family Support and Visitation Specialist will also provide face-to-face assistance, coaching, teaching, and role modeling in the family home and community settings to prepare the natural family for reunification.
Schedule:
- Up to 40 hours per week, scheduled based on client needs.
- Location
- : Must be commutable distance to either: 1941 S 42Nd St, Suite 328, Omaha, NE
- (Primary Office)
- 230 East 22 Street. Suite 4, Fremont, NE 68025 If you reside in Nebraska, you'll enjoy the flexibility to telecommute
- as you take on some tough challenges.
Primary Responsibilities:
- + Attend and participate in team meetings + Complete required training as assigned by supervisor + Complete reporting requirements including documentation of each service provided, travel logs and monthly reports as requested by supervisor to ensure timely billing + Maintain a caseload of clients as agreed upon with supervisor + Provide written and/or oral communication with referral sources on a consistent basis + Monitor caseload authorizations and coordinate with case manager for necessary updates + Contacting assigned client within 24 hours of supervisor assignment + Scheduling sessions to meet the needs of the family/client + Complete documentation within 24 hours of service + Supervising parental and sibling interactions + Provide education and support to members and their families, who are justice or court involved, helping navigate the health care system for physical and behavioral health services + Participate in Interdisciplinary team meetings and reunification planning with justice facilities and provide information to assist with safe transitions of care + Providing resources to families.
- What are the reasons to consider working for UnitedHealth Group?
Some of our offerings include:
- + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.
Required Qualifications:
- + Bachelor's degree in Human Services, Social Work, Psychology, Early Childhood Development or related field + 1+ years of computer proficiency experience (including the ability to work on multiple web browsers using dual monitors at the same time to include Microsoft Office) + 3+ months of experience working with families and individuals with diverse needs + Ability to work a flexible schedule to include evenings and weekends Up to 40 hours per week, based on client needs + Ability to travel 75% of the time (60-70 miles one way) between Iowa and the Omaha and\or Freemont, Nebraska Office locations + Access to reliable transportation, with a current and non-restricted valid state driver's license and state-required insurance •
Preferred Qualifications:
- + 1+ years of experience in the Human Services field + 6+ months of experience working with families involved in the justice or child welfare systems + 6+ months of experience providing direct services in home or field-based environments + Experience in social services, child welfare or family support UnitedHealth Group is working to create the health care system for tomorrow + Knowledge of the needs of families who are involved in the child welfare or juvenile justices' system •Soft Skills•+ Strong oral and written communication skills - specifically telephone skills + Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work + Excellent customer service skills + Excellent interpersonal and problem-solving skills + Attention to detail, as observed in day-to-day work + Excellent time management and prioritization skills + Must demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn + Strong team player, initiative in achieving individual and team goals, and team building skills + Able to handle sensitive issues with members and providers in a confidential manner + Demonstrates initiative in achieving individual, team, and organizational goals and objectives + Creative problem-solving skills with the ability to use community and network resources to meet members' needs + Ability and flexibility to assume responsibilities and tasks in a constantly changing work environment •All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
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