Service Navigator

Department:

37349 Atrium Health Floyd Medical Center -

Cancer Navigator Status:

Full time

Benefits Eligible:

Yes Hours Per Week:

32

Schedule Details/Additional Information:

Since social workers are 32-hours per week, one social worker must be onsite at opening (8:30 a.m. Monday-Thursday and 8 a.m. Friday) and the other comes in later and closes at 4:30 Monday - Thursday and 4 p.m. Friday. Currently, the social worker on staff does the opening shift. Pay Range $26.55 - $39.85

Major Responsibilities:

Conducts comprehensive biopsychosocial assessments by interviewing patients and families and evaluating social determinants of health including financial, emotional and social needs. Implements interventions substantiated by assessment as appropriate to the needs of the patient/client system and consistent with available resources. Develops and maintains an accurate list of community and national resources and refers patients based on their needs. Develop, implement, and regularly reassess individualized care needs of patients and families and make referrals for patients and their families who require stress management or further mental health assessments. Provide continuous monitoring of patient progress toward completion or maintenance of treatment plan and adjust interventions as needed, documenting all patient/family encounters and updates in a timely manner. Provides compassionate emotional support to patients and their families and is available to facilitate groups. Assist patients in completing paperwork to apply for resources, including but not limited to, social security, Women's Health Medicaid, Veterans benefits, and national foundations. Adheres to all HIPPAA guidelines and policies and procedures. Collaborates with nurses, physicians, and other providers to obtain the best outcome for each patient and responds to referrals within 48 hours. Maintains professional standards and responsibilities for his/her own professional practice according to accreditation, hospital, system, state and NASW Standards and Code of Ethics. Completes all required continuing education to maintain licensure and increase knowledge within area of practice specialty. Minimum Job Requirements Education Bachelor's or master's degree in social work (MSW) from a Council on Social Work Education (CSWE)- accredited program preferred.

Certification / Registration

/ License Licensed Masters or Bachelor of Social Work or Licensed Clinical Social Work issued in the state in which the teammate works If unlicensed the social worker will obtain license within 6 months of hire date. Experience Social work and/or medical case management experience in a healthcare setting is desirable.

Knowledge / Skills

/ Abilities Demonstrates knowledge of social work principles and methods and the ability to apply these in a health care setting. Demonstrates time management, professional accountability, and documentation skills. Demonstrates communication skills and the ability to collaborate within a multi-disciplinary team. Demonstrates and acts in accordance with safety principles of an accountable care organization. Physical Requirements and Working Conditions Position requires sitting, standing, speaking, reading/writing, and walking throughout the workday. Exposed to patient care environment. May be exposed to hazardous materials and life-threatening diseases, therefore team members must abide by personal protective equipment as ordered. Operates all equipment necessary to perform the job. Exposed to a normal office environment. Preferred Job Requirements Education Masters of Social Work Experience Social work and/or medical case management experience in a healthcare setting is desirable.

Knowledge / Skills

/ Abilities All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to

You:

Advocate Health offers a comprehensive suite of

Total Rewards:

benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient's experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It's offering more sites of care than any other health system in the Midwest. But there's a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care