CASE MANAGER

CASE MANAGER

Resources for Human Development - 3.3 Medford, MA Job Details Full-time $23.68 an hour 5 hours ago Qualifications Crisis intervention Collaborate with healthcare professionals Treatment plan development OSHA (regulatory compliance area) Working with individuals with developmental disabilities CPR Certification Computer literacy BLS Certification Regulatory compliance Local agency collaboration HIPAA First aid Patient advocacy Mid-level Administrative experience Driver's License Bachelor's degree First Aid Certification Case management Clinical documentation Data entry Working with individuals with mental health conditions Human Services Client advocacy in social work Passenger pickup and drop-off Working with individuals with substance use disorders Bachelor's degree in human services 2 years Interdisciplinary behavioral health coordination Patient transport Communication skills Community resource coordination Time management Full Job Description Position Summary The Case Manager assesses and coordinates resources to meet the individualized needs of program participants. This role ensures implementation of service and treatment plans, advocates for participants to access necessary services, and identifies program needs and service gaps with recommended solutions. A strong commitment to APIS and RHD values is expected in all duties. Major Responsibilities Team-Based Planning Collaborate as part of a multidisciplinary team delivering holistic, values-based care. Assist in developing and reviewing recovery plans in partnership with participants, clinical/medical staff, and other stakeholders. Build and maintain relationships with community agencies to connect participants with appropriate resources. Direct Client Care Deliver community-based services focused on education, resource connection, community integration, and recovery goal achievement. Provide services within the community, including transporting participants to appointments as needed. Administrative Functions Complete all required assessments and documentation in compliance with organizational, funder, and regulatory standards. Perform additional duties as assigned. Qualifications Education & Experience Bachelor's degree in Human Services or related field preferred; equivalent experience considered. Minimum one year of case management experience preferred. Two years of experience supporting individuals in behavioral health, addiction recovery, or IDD services required. Valid driver's license required. Intermediate computer proficiency.

Core Competencies Communication:

Clear, respectful communication with participants, families, staff, and external partners.

Ethical Practice:

Maintains confidentiality, integrity, and respect for participant rights.

Collaboration:

Works effectively with multidisciplinary teams and community partners.

Cultural Humility:

Demonstrates respect for diverse backgrounds and perspectives.

Problem Solving:

Addresses challenges with a solution-focused, professional approach.

Compliance:

Adheres to all policies, procedures, and regulatory requirements.

Organization:

Strong attention to detail and time management.

Interpersonal Skills:

Builds positive relationships and delivers strong customer service. Additional Skills & Knowledge Knowledge of behavioral health, IDD services, and crisis intervention. Understanding of state and federal regulatory requirements. Experience with documentation, compliance standards, and program policies. Basic proficiency in computer systems and data entry. CPR/First Aid certification preferred. Requirements Valid, non-provisional driver's license and reliable vehicle with required insurance. Ability to pass required background screenings, including FBI clearance if applicable. Physical Demands & Work Environment Ability to lift up to 50 lbs; perform bending, standing, reaching, and driving. Work conducted in office and community-based settings. Use of standard office equipment and computer applications. Adherence to OSHA, HIPAA, safety, and organizational policies. Participation in required trainings and meetings. Compliance & Safety Knowledge of bloodborne pathogens, Right-to-Know, HIPAA, and safety protocols. Maintain professional judgment and adherence to all organizational standards.

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.