Licensed Social Worker - Ambulatory Behavioral Health Manager

Position Title:

Licensed Social Worker -

Ambulatory Behavioral Health Manager Department:

Transitional Care Management/P4

P Job Description:

New to OU Health? Ask your recruiter about our competitive total rewards package, including a possible sign-on bonus and relocation assistance if you are located outside of 100 miles! •Ideal candidate will have LMSW or LCSW licensure.•The Behavioral Health Manager will oversee the delivery of behavioral health services within the OU healthcare system. The role involves managing a team of behavioral health professionals, ensuring the delivery of high-quality care, and coordinating with other healthcare professionals to support patients' mental health and well-being. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Supervises behavioral health team members by providing performance evaluations, training, guidance, and support for patient care. Ensures compliance with organizational policies and procedures. Implements and aids in developing programs and initiatives to enhance the quality of behavioral health services. Monitors and evaluates program effectiveness and makes necessary adjustments. Plans, implements, and evaluates the professional development of new staff members and provides ongoing support. Ensures that standard operating procedures for clinic schedules, handling referrals, and other applicable processes are followed and meet department expectations. Ensures compliance with Joint Commission, CMS, Oklahoma Department of Mental Health and Substance Abuse Services, and other regulatory bodies. Maintains up-to-date knowledge of applicable healthcare policies and integrates them into behavioral health processes. Provides crisis intervention services as needed and is available for timely case consultations. Supports behavioral health professionals in managing complex cases and high-risk situations. Ensures accurate and timely documentation of patient care activities. Prepares reports and maintains records in accordance with regulatory requirements. Supervises the peer review process and ensures clinicians participate in peer review audits as outlined in standard operating procedures. Works closely with clinic managers and other departments such as nursing, psychiatry, case management, Pediatric Behavioral Health Services, and the Child Study Center, to provide integrated care. Establish and maintain relationships with community organizations and resources. Provides resource education to clinicians, clinic managers, and other departments. Advocates for patients and connects them with appropriate services and support. Participates in multidisciplinary team meetings and case conferences and engages in conversations to maintain standards. General Responsibilities Performs other duties as assigned.

Minimum Qualifications Education Requirements:

Master's degree from accredited institution in social work, counseling, or psychology.

Experience Requirements:

3 years of experience in social work, psychology or counseling. 3 -5 years progressive leadership experience in behavioral health.

License/Certification/Registration Requirements:

Independent licensure such as Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marital and Family Therapist (LMFT) from Oklahoma state board. Must be able to provide clinical supervision per Oklahoma licensing board requirements. Must be OU Health credentialed within 45 days of hire (Ambulatory Manager Position). Organizational de-escalation training to be completed within 45 days of hire. Current BLS (Basic Life Support) certification from the AHA (American Heart Association). Knowledge/Skills/Abilities Required Knowledge of principles and practices of individual and group psychotherapy, social and psychosocial casework, social and welfare resources available in the community and organization, and of current social and economic conditions, trends, and problems. Knowledge of federal and state laws particularly related to patient confidentiality. Knowledge of care management fundamentals and the technical/procedural aspects of care management. Ability to resolve issues, applying judgement, critical thinking, and problem-solving skills to determine a course of action. Ability to exercise discretion when making decisions and seek management advice to determine proper course of action while following established standards. Ability to handle stressful situations and complete projects in a timely manner. Ability to explain technical data in a form understandable to patients, families, and hospital staff. Good interpersonal and communication skills. Proficiency in utilizing electronic health records (EHR). #CB Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including

PTO, 401

(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. OU Health is the state's only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma's largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state's only freestanding children's hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma's flagship hospital, which serves as the state's only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker's Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health's oncology program at OU Health Stephenson Cancer Center was named Oklahoma's top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health's mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.