Information-Referral Counselor (Virtual Care Center)

Company:

Mercy Location:

Chesterfield, MO Career Level:

Associate Industries:

Healthcare, Pharmaceutical, Biotech Description Find your calling at Mercy! Provides Behavioral Health services for callers to enhance their entrance into Mercy Health Care. Performs duties and responsibilities in a manner consistent with our mission, values, guiding principles, mercy standards and NASW Code of Ethics.

Position Details:

Education:

Bachelor's degree required in social work or counseling.

Other:

Co-worker must be able to communicate orally and in writing. Co-worker must have basic phone skills, be able to listen and to understand and explain complex situations. Co-worker must be able to understand behavioral health issues, facility programs, insurance information and community resources as well as being able to communicate that knowledge to callers. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.