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Correctional Case Manager

Job

Onslow County, NC

Jacksonville, NC (In Person)

$77,740 Salary, Full-Time

Posted 02/22/2026 (Updated 2 days ago) • Actively hiring

Expires 6/21/2026

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Job Description

Job Opportunities Menu Job Opportunities Sign In Saving... Account could not be created. Please fix the errors to continue. Sign In All fields are required Create an account Username or Email Password Sign In Forgot username | Reset password Sign in with Google Sign in with Google. Opens in new tab Facebook Don't have an account? Create one . Already have an account? Sign In . User profile dropdown menu for Username Applications Inbox Profile Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Applications Inbox Profile Go to Background Investigation Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Welcome! Thanks for creating an account. Job Opportunities powered by NEOGOV ® Correctional Case Manager Print Apply  Correctional Case Manager Salary $67,600.00 - $87,880.00 Annually Location Jacksonville, NC Job Type Full-Time Job Number 5318-40553 Feb 2026 Department Consolidated Human Services Opening Date 02/23/2026 Closing Date 3/9/2026 11:59 PM Eastern Description Benefits Questions Job Description The overall purpose of case management in the Onslow County Detention Center is to assess an offender's criminogenic needs and connect them to treatment and services, helping them remain substance and crime free once released into the community. The Case Manager will work within the Onslow County Detention Center and conduct assessments for all assigned non-violent adults with substance use or co-occurring mental illness and substance use. High priority will be given to those with moderate to high risk of reoffending to reduce the risk of criminal justice recidivism. The Case Manager will coordinate with the current correctional behavioral health providers along with the medical unit and therapy staff to prepare individualized case plans, including referrals to treatment and services upon release from the Onslow County Detention Center. In addition to recovery-based services, the Case Manager will address housing, employment, education and health and wellbeing. Case management services and support takes place both in the Onslow County Detention Center and in the greater Onslow County community and surrounding counties if indicated. Case management will continue for a minimum of 90 days after release with 6 month and beyond data tracking. Our core values— Resilience , Excellence , Accountability , Customer Service , and Honesty —are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. This grant position is grant funded by the Comprehensive Opioid, Stimulant, and Substance Use Program and Opioid Settlement Funds. The continuation of the position will be determined by the availability of funding.
Position Responsibilities Case Management :
Essential Functi on, 60% Complete assessments to determine criminogenic and social determinant of health needs Complete an intake that includes orienting the client to the program and service expectations Collaborate with both the client and the START team to include medical, therapy and detention center staff to formulate a case plan to address the identified needs for community reentry. Make appropriate referrals to address the identified post-release needs (referrals may include but are not limited to job training, mental health/substance use treatment, health care, public assistance, vocational rehabilitation, education, employment, housing, peer support, and other community-based services). Obtain Release of Information from client to facilitate communication with service providers. Monitor the client's progress and re-evaluate interventions regularly and when necessary, at a minimum of every 30 days after case plan creation. Follow up with released offenders and referral sources to monitor the linkage as well as compliance to services. Complete discharge summaries to reflect the client's progress and compliance to case plans after release. Document all interactions with client and service providers in the client's case record daily. Other duties as assigned. Administr a tive
Duties :
Essential Fun c tion , o f 30% ti me Enter case notes, daily, upon completion of service. Attend scheduled meetings and trainings pertaining to services offered. Enter relevant data and information accurately that will be exported into reports. Other Duties as assigned.
Professional Activities:
Essential Function , 20% of time Completion of required trainings Complete a performance evaluation in a complete and timely manner, annually. Other duties as assigned.
Qualifications Core Competencies Management:
Maintains effective systems of internal controls to account for all clients assigned to the caseload. Job Knowledge Understands the duties and responsibilities of the position and keeps job knowledge up to date. Clearly understands the mission of the organization and continuously works to promote Onslow County's mission and achieve its goals. Initiative in Fulfilling the Goals of the Organization From interactions with staff, the employee recognizes and brings to the attention of Onslow County management issues that affect the organization and implement plans to reach organizational goals as determined by management Displays initiative in developing action plans and resolving problems as they occur, in consultation with their Supervisor and Behavior Health Program Manager. Communication Maintains effective two-way communication with staff, Program Manager ,Onslow County Detention Center personnel, and other audiences using a variety of formats. Examples include written communications that clearly outline the situation and action items, verbal presentations, and briefings to the Program Manager and members of the Management Team. Dependability Seeks increased responsibility while remaining conscious, thorough, accurate and reliable with respect to achieving the organization's goals and the needs of the Onslow County Detention Center's inmate population and fellow staff. This includes being available and responsive to issues and concerns as they arise. Knowledge, Skills & Abilities Knowledge of the criminal justice system is preferred. Must be able to keep strict confidentiality and work with diverse populations. Must have knowledge of available resources in the service area for adults with serious mental illness and or substance use Must have knowledge of and comply with state and federal statutes, rules and policies that effect the target population Must be able to coordinate individualized, integrated mental health, substance abuse and co-occurring services through case management to meet the needs of individuals served Must be able to use a computer and Microsoft Office programs. Must possess great oral and written communication skills Must be able to work within the guidelines established in the policies and procedures of Onslow County Detention Center and Onslow County Government Must be able to work cooperatively and collaboratively with multidisciplinary staff Must be able to recognize signs and symptoms of mental illness and substance use Must be able to effectively relate to a variety of individuals, including persons living with a mental illness and/or substance use disorder and co-workers Must be able to problem solve and advocate for persons served Must be able to uphold individuals' rights and adhere to HIPAA guidelines Education, Experience, and Special Requirements Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, or a related human services field (a related human services field is one in which major course work includes the study of human behavior and development) and a minimum of one (1) year of full time or equivalent experience working with adults experiencing serious mental illness and substance use along with one (1) year of case management experience. Valid North Carolina Driver License required by first date of employment with good driving record. Salary will be determined based on qualifications, internal equity, budget and market considerations. In order to be considered, final transcripts showing date degree was awarded and/or any required certificates or licenses must be uploaded with your application even if you are a current employee or we have received it with a previous application. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular Onslow County employees have the ability to participate in a wide array of employee benefits including: Health Insurance Health Insurance is provided by BlueCross BlueShield of North Carolina and covers a wide variety of healthcare services. Dental Insurance Dental insurance is provided by Delta Dental to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults. Vision Insurance Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam. North Carolina Local Governmental Employees' Retirement System Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit. NC401k The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%. Vacation Leave Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases. Sick Leave Regular full-time employees earn 12 days of sick leave per year. Paid Holidays County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary. Teladoc Mental Health Services The County provides Teladoc Mental Health Services to help employees and their families with personal, family and job-related problems such as depression, and substance abuse concerns. Supplemental Benefits County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans. For more information, please visit http://www.onslowcountync.gov//HR and click on the Benefits tab. 01 Which of the following best describes your highest level of completed education? High School Diploma or GED Associates Degree Bachelors Degree Masters Degree Doctorate None of the above 02 Is your degree in any of the following fields of study? Human Services Social Work Counseling or Psychology Other Not Applicable or No Degree 03 Do you possess a valid driver's license? Yes No 04 How much experience do you have in case management? No experience 6 months to 2 years 2 years to 5 years 6 years or more 05 Have you uploaded your final transcript showing the date that your degree was awarded and any required certificates or licenses? This must be done even if you are a current employee or we have received it with a previous application. Yes No 06 Based on your review of the position requirements, are you able to perform the position duties with or without reasonable accommodation? Yes No 07 Onslow County's values are
REACH:
Resilience, Excellence, Accountability, Customer Service, and Honesty. Which value(s) resonates with you the most, and why? 08 All Employees of Onslow County are required to serve as part of the County's Disaster Ready Team (DRT). The DRT supports emergency preparedness, response, and recovery efforts during natural disasters and other emergency events impacting the community. This may include but is not limited to:
  • Reporting to duty outside of normal working hours, including evenings, weekends, and holidays
  • Working extended shifts or 24/7 operations during emergency events
  • Performing duties that may differ from regular job responsibilities, including cross-functional support as needed
  • Remaining available for the duration of the emergency response effort Participation in disaster response efforts is considered an essential function of all Onslow County positions and is critical to ensuring continuity of services to the citizens of Onslow County.
Do you understand the expectations associated with DRT activation and are you able and willing to fulfill these responsibilities? Yes No Required Question Employer Onslow County Address 234 Northwest Corridor Boulevard Jacksonville, North Carolina, 28540 Phone 910-347-7600 Website http://www.onslowcountync.gov Apply Please verify your email address Verify Email Job Opportunities Account Privacy Policy Terms Of Use Your Privacy Choices Accessibility Statement Copyright © 2026 Do not sell my personal information × For California residents, and to the extent NEOGOV sells your personal information as the term "sell" is defined under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information by us to third parties at any time. This setting only applies to registered account holders that have opted-in for an Access Membership. If you wish to opt-out click follow these steps: Log into your Job Seeker Profile Click your name in the upper right-hand corner Select Account Settings Select the Preferences section Click the Edit button next to Access Membership Switch Toggle to off Click Save If you do not have a registered account this setting does not apply, however, you can review your right on our privacy policy . If you require further assistance, please email privacy@neogov.com × Accessibility Statement At Governmentjobs.com, Inc. d/b/a NEOGOV, we recognize the importance of making our products and services accessible to all individuals, including those with disabilities, and are continually working to improve the experience for all users. Commitment to Accessibility We are committed to following best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the extent feasible, however, we do not warrant compliance with these standards or any other accessibility standards. We are continually enhancing our platforms to ensure greater accessibility, and we actively seek out opportunities to improve accessibility features. Ongoing Enhancements Accessibility is an ongoing effort, and we are regularly updating our technology, services, and content to address accessibility barriers. Our team is dedicated to identifying areas for improvement and making enhancements that allow all users, regardless of their abilities, to fully engage with our services. Feedback and Assistance We value feedback from our users. If you encounter any accessibility barriers while using our services or have suggestions on how we can improve, please reach out to us at accessibility@neogov.com. We will make every effort to resolve any concerns and consider alternative options where possible. Thank you for choosing NEOGOV. We remain dedicated to improving accessibility and creating an inclusive experience for all. Job Opportunities Job Opportunities Menu Close Menu Job Opportunities Job Opportunities Class Specifications Job Interest Cards Help & Support

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