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Job Description
CLACKAMAS COUNTY
Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
SPIRIT:
Our Core Values Explore Clackamas County Recreation, Arts & Heritage
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 8, 2026.
Please Note:
The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
COMPENSATION
Hourly Pay Range:
$30.303862•$38.184620 Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.
JOB DETAILS AND QUALIFICATIONS
Clackamas County's Social Services Division is seeking Case Managers to join the Developmental Disabilities Services Program. Case Managers working in this program manage community-based services by providing case management, crisis intervention, and residential services to Clackamas County children and adults with intellectual and developmental disabilities. Case managers in these positions are responsible for authorizing and monitoring Medicaid payment for services. Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve. If you are looking to expand your career and gain new skills, we encourage you to apply. As Clackamas County continues to grow, we are seeking compassionate, creative team members who are eager to learn, grow, and make a meaningful impact. We welcome applicants from diverse backgrounds and experiences, including members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We value both traditional and non-traditional experience and recognize that skills may be developed through paid or unpaid work, volunteering, military service, transferable skills, or lived experience. We encourage candidates to share the unique perspectives and experiences they would bring to the role in the supplemental questions.
• Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-415-0040: Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR An associate's degree in a behavioral science, social science, or a closely related field and two (2) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR A bachelor's degree in any field and one (1) year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR A bachelor's degree in behavioral science, social science, or a closely related field At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee At least 1 year of experience monitoring client progress and ensuring service plans are carried out. (This may involve visiting clients in homes, hospitals and/or residential care facilities) Experience in collaborating with community agencies, organizations or law enforcement Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations
Preferred Qualifications/Transferrable Skills:
• Bilingual skills
Pre-Employment Requirements:
Must pass post-offer, pre-employment drug test. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. For Veterans qualified for
Veteran's Preference:
If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Case Management, Assessment & Service Planning Conduct home visits, and person-centered service planning for individuals receiving Waiver, K-Plan, and developmental disability services in compliance with Oregon Administrative Rules (OAR) and Oregon Office of Developmental Disabilities Services (ODDS) policy. Develop, authorize, coordinate, and monitor Individualized Service Plans (ISP), including annual reviews, transition planning, entry/exit meetings, and interdisciplinary service coordination. Coordinate medical, behavioral, residential, employment, transportation, and community-based supports while promoting equitable, culturally responsive access to services. Documentation, Compliance & Fiscal Oversight Maintain accurate case documentation, assessments, authorizations, and service records in ODDS-approved databases and county systems in accordance with OAR, Medicaid, and ODDS requirements. Authorize and monitor Medicaid-funded goods and services, including use of eXPRS/Plan of Care systems, prescribed payment methodologies, and expenditure guidelines. Monitor provider compliance, service implementation, incident reporting, and adherence to OAR and ODDS requirements, including review of service payments and monitoring checklists. Maintain working knowledge of laws, regulations, eligibility criteria, reporting requirements, and policy changes affecting individuals receiving developmental disability services. Coordination, Advocacy & Systems Navigation Collaborate with families, schools, Child Welfare, healthcare providers, Oregon Vocational Rehabilitation Services (OVRS), service providers, and community partners to coordinate supports and transitions across systems. Advocate for individuals and families by providing referrals, resource navigation, rights education, and support accessing entitlement, financial, medical, legal, employment, and community-based services. Coordinate youth-to-adult transitions, Employment First activities, and cross-system planning to support long-term independence and service continuity. Participate in guardianship, healthcare representative, and alternative resource planning processes in accordance with OAR and person-centered planning practices. Crisis Response, Monitoring & Professional Practice Assess, coordinate, and respond to crisis situations, emergencies, psychiatric or behavioral concerns, protective service needs, and after-hours response as appropriate. Receive, report, and coordinate responses to allegations of abuse or neglect in compliance with state reporting systems, Child Welfare, and protective services requirements. Monitor in-home and waiver services, adjust service plans as needed, and facilitate referrals for nursing, residential, relief care, and specialized supports. Participate in trainings, committees, program meetings, and ongoing professional development while supporting county values of equity, accountability, and service excellence.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
BENEFITS INFORMATION
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Monthly accruals (prorated for less than 1.0 FTE)
Other Benefits:
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Employee Assistance Program (EAP) Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see link below for additional information) This is a full time County position represented by the Employees' Association. Learn More About Benefits
ABOUT THE DEPARTMENT
The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement :
We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement:
Individuals, families, and communities are resilient and thriving. H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
EMPOWERED AND THRIVING STAFF
•H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
EQUITY DRIVEN SERVICES
•H3S promotes and provides accessible, equitable and culturally responsive services.
