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Mental Health Case Manager
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The HUF Center
Norfolk, VA (In Person)
Full-Time
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Job Description
Mental Health Case Manager The HUF Center - 2.8 Norfolk, VA Job Details Full-time From $22 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Pet insurance Qualifications Personal service client interaction documentation Teamwork QMHP Certification Caregiving documentation requirements Working with individuals with cognitive disabilities Care documentation Developmental disability care assistance Driver's License Bachelor's degree Intellectual disabilities support Organizational skills Working with adults with disabilities Adults with developmental disabilities Human Services Social Work Working with individuals with intellectual disabilities Full Job Description About the Role The H.U.F. Center is seeking a compassionate and reliable Case Manager to support adults with mental health and co-occurring disorders in a psychosocial day support setting. As a Case Manager with Hope, Unity, and Freedom (H.U.F.) Center, you play a vital role in supporting adults with primary mental health diagnoses, co-occurring disorders, and/or substance use challenges. This position focuses on providing psychosocial day support services that promote independence, stability, and overall well-being. This is a hands-on, highly interactive role where you'll work closely with members throughout the day—providing direct support, facilitating interventions, and ensuring all services are clearly and accurately documented. The role requires consistency, strong interpersonal skills, and the ability to work with a diverse and sometimes high-acuity population. Key Responsibilities Provide direct support and case management services to assigned members Observe, engage, and interact with members daily Complete timely documentation within 24 hours (daily notes, monthly/quarterly reports, ISPs) Facilitate group and individual psychosocial interventions as needed Assist with daily program operations (meals, breaks, general support) Collaborate with team members, caregivers, and external providers Support members with ADLs/IADLs as appropriate Maintain a safe, structured, and supportive environment What to Expect A fast-paced, team-oriented environment Daily, consistent interaction with members Working with individuals with mental health and co-occurring disorders Occasional challenging behaviors requiring professionalism and strong boundaries Some Saturday shifts required Qualifications Must have Virginia QMHP Bachelor's degree in Human Services, Social Work, Psychology, or related field preferred Experience in mental health, behavioral health, or substance use preferred Strong communication and organizational skills Ability to complete documentation accurately and on time Valid driver's license preferred Benefits & Perks Health, Vision, and Dental Insurance Life Insurance Paid Time Off (PTO) 401(k) Retirement Plan Pet Insurance Training Reimbursement & Professional Development And more!