Job Description
Join the Team at Infinite Solutions Behavioral Services!
Position:
Mobile Crisis Responder (1099 Contractor) We are a compassionate, community-focused organization dedicated to helping individuals navigate some of life's most difficult moments. Our team is made up of professionals who lead with empathy, support one another, and share a common commitment to making a meaningful difference in the lives of those we serve. We understand that crisis work is both rewarding and demanding. At Infinite Solutions Behavioral Services, LLC, we believe in recognizing the dedication of our team members and fostering an environment where everyone feels valued, supported, and empowered to succeed. Earn More with Our Dispatch Bonus Program At Infinite Solutions, we recognize the critical role our Mobile Crisis Responders play in supporting individuals during times of need. As part of our commitment to rewarding dedication and responsiveness, eligible team members have the opportunity to earn additional compensation through our Dispatch Bonus Program . If you're looking for meaningful work where your efforts are recognized and rewarded, we'd love to hear from you. Position Summary In this role, you will respond to behavioral health crises in community settings, provide immediate intervention and stabilization services, coordinate care, and connect individuals to appropriate resources and ongoing support. The ideal candidate is trauma-informed, recovery-oriented, and passionate about helping individuals achieve safety, stability, and positive outcomes. What You'll Do:
Crisis Response & Intervention Provide rapid, on-call crisis response services to individuals experiencing behavioral health emergencies. Deliver services in community-based settings including homes, schools, workplaces, and other natural environments. Utilize effective crisis intervention and de-escalation techniques to support stabilization and resolution. Conduct ongoing safety assessments and monitoring for individuals and others involved in the crisis response process. Help reduce unnecessary emergency room visits, hospitalizations, and law enforcement involvement whenever clinically appropriate. Care Coordination & Community Support Develop, implement, and coordinate individualized service plans based on client needs. Connect individuals to behavioral health resources and supports across the continuum of care. Facilitate referrals, linkage to services, and pre-admission screenings when appropriate. Collaborate with behavioral health providers, community partners, and support systems to ensure continuity of care. Assist with discharge planning and recommendations for step-down services following crisis intervention. Client-Centered Care Deliver recovery-oriented, trauma-informed, culturally responsive services that honor each individual's values, experiences, and preferences. Integrate Zero Suicide and Suicide Safer Care principles into service delivery. Support individuals in maintaining stability within their homes and communities whenever possible. Promote positive outcomes through engagement, advocacy, and compassionate care. Administrative Responsibilities Complete all required documentation, progress notes, reports, timesheets, and assessments accurately and within required timeframes. Participate in supervision, staff meetings, trainings, and ongoing professional development opportunities. Maintain availability to provide services during assigned day, evening, overnight, weekend, and holiday shifts. Skills & Competencies Successful candidates will demonstrate: Strong knowledge of DSM-5 diagnoses Crisis intervention and de-escalation expertise Case management and service plan development experience Excellent verbal and written communication skills Strong interpersonal and relationship-building abilities Knowledge of behavioral health systems and community resources Ability to maintain confidentiality and uphold ethical standards Sound clinical judgment and decision-making skills Required Training & Certifications First Aid/CPR Certification Mobile Crisis Training with Mobile Crisis Certification Restraint Techniques Training Ethics and Human Rights Training Behavioral Intervention Training Minimum Qualifications Bachelor's degree in Health and Human Services or a related field from an accredited college or university, including: Social Work Psychology Counseling Qualified Mental Health Professional - Adult (QMHP-A) and QMHP-C credentials as defined by the Department of Behavioral Health and Developmental Services (DBHDS). Experience providing mental health services and case management to individuals with mental illness preferred. Valid driver's license, reliable transportation, and ability to maintain telecommunications access. Strong understanding of counseling and social work theories, techniques, and methodologies. Excellent written documentation and case conceptualization skills. Ability to successfully pass a criminal history and background check. Why Join Infinite Solutions? At Infinite Solutions Behavioral Services, you'll find more than a job—you'll find a team that values your contributions, supports your professional growth, and recognizes the importance of the work you do every day. If you're passionate about helping individuals in crisis, committed to compassionate care, and looking for an organization that invests in its people, we invite you to apply and become part of our mission. I.S.B.S., LLC
Commitment to Diversity, Equity, & Inclusion At Infinite Solutions Behavioral Services, we are committed to fostering a culture of diversity, equity, and inclusion that not only enriches the lives of our employees, but also supports the wellbeing and care of every client we serve — regardless of race, ethnicity, gender identity, sexual orientation, socioeconomic status, age, ability, or background. We believe that embracing diversity while promoting equity and inclusion is essential to our mission of providing compassionate, high-quality behavioral health services. Infinite Solutions Behavioral Services, LLC is proud to be an equal opportunity employer and strictly prohibits discrimination and harassment of any kind. We are dedicated to cultivating a diverse and inclusive workplace where all employees feel valued, respected, supported, and empowered. We do not discriminate based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. All employment decisions are made based on qualifications, merit, and business needs. About Infinite Solutions Behavioral Services, LLC At Infinite Solutions Behavioral Services, LLC (ISBS), we are dedicated to enhancing the wellbeing of individuals living with mental illness through comprehensive, person-centered care. Our approach is grounded in the belief that every individual has the ability to succeed when provided with the right support, guidance, skills, and interventions. Our Mission Our mission is simple yet powerful: to provide infinite solutions that empower individuals to overcome challenges, build resilience, and move toward stabilization, growth, and overall wellness. Our Philosophy Our philosophy centers on the belief that success exists within every individual. Through the guidance and support of our highly trained staff, we partner with each client to identify strengths, develop problem-solving abilities, and implement effective coping strategies that encourage long-term recovery and independence. Our Goals Our goals are focused on helping every individual we serve: Discover and embrace their personal strengths and abilities Build healthy coping skills to manage life's stressors and challenges Reduce or eliminate dysfunctional behaviors Gain stability through individualized, evidence-based interventions At ISBS, we recognize that mental illness can be both acute and chronic and, when left untreated, may significantly impact an individual's quality of life. That is why we are committed to providing a wide range of effective, compassionate services designed to meet individuals where they are in their journey. By promoting self-efficacy, individualized care, and service diversity, we remain dedicated to offering infinite solutions for those navigating the challenges associated with mental illness. Pay:
$38.00 - $40.00 per hour Work Location:
In person
