Community Service Provider

Job Purpose:

A Community Service Provider delivers a range of home- and community-based services, funded by multiple sources, to support clients with co-occurring disorders in developing or maintaining the skills needed for integrated, independent living. Services include, but are not limited to: medication management, independent daily living skills, physical health monitoring, wellness management, and specialized parenting support. The provider uses a combination of teaching, coaching, mentoring, and supervision to help clients achieve personalized goals and prevent the need for higher-level or more costly supervised care.

Essential Job Functions:

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.) Deliver independent living skills and supportive services that promote client choice, engagement, and successful community-based living. Assist the case manager with assessments and contribute to the development and implementation of individualized service and treatment plans. Document all services accurately and within required timelines to ensure compliance with contract and agency standards. Maintain regular contact with clients and communicate with external stakeholders to ensure needs are met and plans are followed appropriately. Teach and support clients in daily living skills, including personal care, household management, safety practices, financial management, medication compliance, and effective use of community resources. Support clients in accessing and maintaining public benefits, medical services, mental health services, and other professional supports essential for stability and independence. Promote safety in all environments, exercise sound judgment in community settings, and report all incidents and accidents in accordance with policy. Other duties as assigned.

Required Education, Experience, Certifications, Licensure and Credentials :

(Where appropriate, education and/or experience may be substituted)

Minimum Required Education:

High School Diploma/GED required. Bachelor's or master's degree in social work, psychology, rehabilitation or other related field. A degree is not required but is considered beneficial. Minimum Required Experience Must have at least six months of experience working with individuals who have mental health needs, physical health conditions, and/or dementia. A preferred candidate will have a relevant degree or certificate (such as CNA or CBRF) and experience supporting individuals with mental health needs, physical health conditions, dementia, and/or participating in outcomes-based programs. Required License - Certification -

Registration:

Issued By Governing Body (if applicable):

NA Travel Type :

Road Warrior Required Valid Driver's License :

Valid driver's license without limitations that are incompatible with duties and responsibilities

Required Auto Insurance:

Vehicle liability insurance in accordance with Agency policy

Knowledge, Skills, & Abilities:

Knowledge of the rehabilitative needs of individuals with a wide range of disabilities, including those with co-occurring mental health and substance use disorders. Knowledge of community resources, public benefits, and service systems such as SSA, SSI, Medicaid/Title XIX, and local health and social service networks. Skill in teaching, coaching, mentoring, and supporting clients in developing independent living skills across home and community-based environments. Ability to apply sound judgment and respond safely and appropriately to crises or changing client needs in community-based settings. Demonstrated proficiency using a laptop, smartphone applications, and a variety of Microsoft programs, with the ability to learn multiple computer platforms and funder-required systems. Ability to communicate effectively, respectfully, and professionally with CFI staff, external case managers and care coordinators, clients, families, and community stakeholders. Ability to maintain accurate and timely documentation in compliance with contract, billing, and agency requirements. Ability to work independently, manage time effectively, prioritize tasks, and follow structured service and treatment plans. Ability to establish rapport, maintain appropriate professional boundaries, and work with individuals from diverse cultural, socioeconomic, and behavioral backgrounds.

Physical Requirements, Visual Acuity, and Work Conditions:

Physical Requirements:

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Visual Acuity:

The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; documentation; viewing a computer terminal.

Working Conditions :

None:

The worker is not substantially exposed to adverse environmental conditions.