Ministry Support Specialist

MINISTRY SUPPORT SPECIALIST JOB TITLE

Ministry Support Specialist

REPORTS TO

Administrative Director

HOURS/WEEK

28 hours/week, Monday-Thursday 9am-4pm

FSLA DESIGNATION

Non-exempt

STAFF CATEGORY

Support Staff

ILLUMINATE'S OVERALL MISSION

We are called to love all people, make disciples, and empower them to be on mission for God.

ILLUMINATE'S OVERALL VISION

Our vision is to be a "city on a hill" where the broken, hurting, and searching are drawn to the light and love of Jesus.

SUMMARY OF POSITION

The Ministry Support Specialist provides support to multiple ministries within Illuminate. They work closely with ministry leaders on monthly, weekly and annual tasks and projects. They are also often the first touchpoint for guests, visitors, volunteers and church attendees. They assist, support and represent all ministries and Illuminate as a whole.

RESPONSIBILITIES

Specific responsibilities include but are not limited to - Provide a welcoming environment and first class experience for all visitors, guests and church attendees who call, e-mail or walk through our doors Provide excellent support to all ministry leaders and staff members Accept deliveries and ensure they get to the right place Help organize and execute office processes and protocols Work with ministry leaders on regular weekly projects or tasks, as well as seasonal events and projects Keep essential and relevant information updated, organized, and centralized so it can be accessed and utilized by various staff teams Perform administrative duties such as answering phone calls, copying, cutting, binding materials. Stocking the copy room as well as the staff kitchen Assisting in the planning, ordering, set up and clean up for monthly All Staff Meetings Be another "set of eyes" when walking through the building, tidying up as necessary and communicating with the proper staff member when something needs to be addressed throughout the building Assist in various tasks having to do with monthly church wide events Inform Administrative Director when supplies are low and/or need to be ordered Have effective communication with supervisor regarding work load, obstacles, needed clarity or resources Recruit, schedule and develop the Front Desk Volunteer team

PROFESSIONAL COMPETENCIES

Maintains strict confidentiality and sound judgement when handling sensitive information related to church operations, staff, and congregants. Demonstrates strong verbal and written communication skills. Works effectively in a team-oriented environment, collaborating with staff, volunteers, and ministry leaders. Displays initiative, reliability, and strong organizational skills. Able to manage multiple responsibilities while maintaining attention to detail and professionalism. Functions effectively both behind the scenes and in public-facing situations, depending on ministry needs.

SPIRITUAL & CHARACTER QUALIFICATIONS A

committed follower of Jesus Christ whose life reflects biblical character and aligns with Illuminate Community Church's Statement of Faith, Position Statements and Staff Handbook. Demonstrates a high level of personal and professional integrity, striving to live above reproach in both personal life and ministry responsibilities. Supports and promotes a Christ-centered work environment, contributing positively to staff unity and the mission of the church. Serves as a Christlike example to the church body, fellow staff and the broader community through conduct, attitude, and relationships. Demonstrates humility, teachability, and a servant-hearted approach to ministry.

ADDITIONAL EXPECTATIONS

Supports and participates in the overall ministry and mission of Illuminate Community Church. Attends required staff meetings and church events (including Easter and Christmas) as requested. Performs other duties as assigned to support the effectiveness of the ministry and staff team.

PHYSICAL DEMANDS

Constant sitting, standing, moving and viewing of screens. Occasional lifting of 20 pounds or more.