Assistant Director of Residential Services

The Role:

Assistant Director - Residential Services (DDD Programs)

Reports To:

Director of Residential Services Job Location:

Tucson, Arizona Department:

Residential Services Position Type:

Full-Time Pay:

$24 - $26

DOE Who We Are:

Arizona Autism is the premier pediatric therapy provider in the state, dedicated to delivering exceptional care and support. Our comprehensive range of services includes Applied Behavior Analysis (ABA) Therapy, Occupational Therapy, Physical Therapy, Speech Therapy, Habilitation, Respite Attendant Care, Group Home, and Individually Designed Living Arrangement (IDLA). With our skilled and compassionate team, we empower children and their families to thrive in every season of life. Our mission is to provide the best service possible to help people with disabilities live their best life ever.

The Role:

The Assistant Director of Residential Services provides leadership and operational oversight for residential and day programs, including Group Homes, IDLA (Individually Designed Living Arrangements), and DTA (Day Treatment for Adults). This role ensures all services are delivered in full compliance with Arizona Division of Developmental Disabilities (DDD) standards. The ideal candidate is a strong leader with deep experience in DDD-funded services who is committed to person-centered care, regulatory excellence, and improving the lives of individuals with developmental disabilities. Key Responsibilities Program Oversight Oversee daily operations of Group Homes, IDLA, and DTA programs Ensure services align with each member's Individual Support Plan (ISP) / Person-Centered Service Plan (PCSP) Monitor program quality and implement continuous improvements Promote independence, dignity, and community integration Ensure compliance with: Arizona DDD Provider Manual Qualified Vendor Agreement (QVA) Arizona Administrative Code (AAC)

AHCCCS/ALTCS & HCBS

Final Rule Prepare for audits, monitoring visits, and inspections Oversee documentation including incident reports, med logs, and service notes Quality Assurance Conduct internal audits and program reviews Monitor documentation accuracy and timeliness Develop and track corrective action plans Ensure audit readiness across all programs Staff Leadership & Development Supervise Program Managers, House Managers, and Coordinators Lead hiring, onboarding, and retention efforts Ensure staff meet DDD training requirements (Article 9, CPR/First Aid, Prevention & Support, Medication Administration) Conduct performance evaluations and coaching Person-Centered & HCBS Compliance Assist with budget oversight and expense monitoring Manage staffing ratios and scheduling for compliance and efficiency Allocate resources across multiple program sites Partner with DDD Support Coordinators, families, and providers Participate in ISP meetings and interdisciplinary planning Serve as liaison during audits and external reviews Protect member rights, privacy, and dignity Ensure services align with HCBS principles: Member choice and autonomy Community integration Least restrictive environment Incident Management Oversee incident reporting and investigations Ensure timely submissions and compliance with DDD requirements Implement corrective actions and risk mitigation strategies Qualifications Education & Experience Bachelor's degree in Human Services, Social Work, Psychology, or related field (Master's preferred) 3-5 years of experience in DDD-funded services (Group Homes, IDLA, DTA) Minimum 2 years of supervisory or management experience Working Conditions Frequent travel between program sites On-call availability for emergencies and critical incidents Participation in audits, inspections, and after-hours compliance needs

Pay:

$24.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What inspires you to make a difference in people's lives with developmental disabilities, and why do you believe Arizona Autism is the best choice for that impact?

Work Location:

In person