Residential Service Coordinator ( Day & Swing & Grave)

Residential Service Coordinator ( Day & Swing & Grave) LifeMoves - 3.9 Palo Alto, CA Job Details Full-time $21 - $23 an hour 3 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Crisis intervention Teamwork Pest control Inventory management Cleaning Full Job Description

ABOUT LIFEMOVES

LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

POSITION PURPOSE

The Residential Service Coordinator plays an important role in keeping the program site safe, welcoming, and running smoothly. Reporting to the Program Director, this position is often the first to respond to client needs, helping with both everyday requests and urgent situations. Additionally, the position supports volunteers, donors, and community visitors, making sure everyone feels respected and informed. Key responsibilities include keeping the site secure by monitoring access, completing regular safety checks (rounds), and supporting daily tasks like welcoming new clients, preparing rooms, and organizing supplies. This role requires strong attention to the safety and emotional well-being of clients, especially during times of stress or crisis. Staff use a calm and compassionate approach to help resolve problems and support stability. By creating a supportive environment, this position helps clients feel safe and builds trust to work toward their goals, including finding permanent housing.

ESSENTIAL JOB RESPONSIBILITIES

Provide calm, supportive crisis response and connect clients to appropriate resources as needed Support daily operations by responding to needs and questions from clients, volunteers, donors, and visitors with radical hospitality, professionalism, and compassion. Monitor site safety through regular rounds and camera observation to ensure a clean, safe, and welcoming environment. Report maintenance or pest issues promptly and support pest control efforts by maintaining cleanliness and preparing spaces for treatment as needed. Manage facility meals, supplies, and donations, ensuring proper inventory, and maintaining organized storage. Support team collaboration by creating reports, updating shift logs and participating in meetings. Maintain a high level of ethical conduct regarding confidentiality, boundaries, and professionalism while fostering a supportive environment for all. Conduct welcomes, move-ins, transitions, and move-outs, ensuring accurate documentation, positive experiences for clients, and completing tasks such as cleaning rooms, bagging belongings, and preparing spaces as needed. General Agency Responsibilities Fully participate in all required trainings. This includes completing trainings by assigned deadlines, actively engaging during sessions, and applying learnings to daily work. Attend continuing education opportunities to grow expertise and uphold agency standards. Perform other duties as assigned to meet program and organizational needs.

Shift Details:

Day & Swing Available ( MUST

BE OPEN A WEEKEND DAY

)

Pay:

$21.00 - $23.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person