Shelter Residential Counselor (Domestic Violence Non Profit)

Position Summary:

ATASK is in search of a passionate and dedicated individual to join our Housing team as a full-time Residential Counselor, which is comprised of the Emergency Shelter and the Transitional Housing Programs serving clients throughout Massachusetts and occasionally bordering states. The programs provide shelter and advocacy services to survivors of domestic violence. The Emergency Shelter operates 24 hours a day. The position is based out of our Emergency Shelter in Boston The ideal candidate will be a passionate advocate for victims, survivors and their children and will work as a team member of ATASK to provide comprehensive services to the Asian and general community. ATASK's mission is to empower survivors of domestic violence and abuse to rebuild their lives.

Hours:

Overnight Shifts are from 8pm to 8am on Weekday and on Weekends there are options for Day Shifts 8am to 8pm or Night Shift 8pm to 8am , Holiday shifts are available, and are approved by the Shelter Manager. Full-time RCs are required to select a minimum of three days per week, mandatory that at least one weekend shift is selected.

Reports to:

Shelter Manager Primary Duties and Responsibilities:

Answer ATASK's 24-hour hotline Assist residents with everyday basic needs Be available to residents when needed Provide emotional support to residents Manage crisis situations and resolve conflicts/issues Foster and develop relationships with residents to build a strong sense of community Comprehensively understand and enforce shelter rules, protocols, and procedures Possess a clear understanding of Shelter staff and CBS Advocate's roles - provide support, information and referrals to residents, coordinate and collaborate on services with CBS Advocates, and facilitate communications between residents and other direct services staff Report in writing and communicate with Manager of Residential Services when issues arise Assist with move-ins and move-outs of residents, including preparation and cleaning of their assigned bedroom and kitchen space. Give shelter tours to new residents and assist them in settling in Perform other duties as required within appropriate time frames according to daily log and assignments Ensure security of the house and conduct walk-throughs periodically Maintain confidential records and shift logs Enforce and oversee community cleaning/chores with residents Attend monthly staff meetings and scheduled supervision meetings Maintain cleanliness of the house Address maintenance issues when possible, and report maintenance issues that were not resolved Staff are permitted to sleep during overnight shifts when all the tasks are completed, and are expected to wake up to answer the 24-hour hotline and respond to needs of residents when needed Assist in distributing donations and other items to clients when necessary Coordinate and initiate in-house activities with families •Job description duties are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employer. Qualification, Strengths, and Skills H.S. diploma or equivalent Excellent interpersonal skills Experience working in a residential facility and/or with domestic violence survivors Ability to prioritize and multitask Conversational ability in an Asian language beneficial. Flexible schedule to work additional shifts when needed Complete state-required 25-hour Domestic Violence Training provided by the agency CPR/First Aid Certification Pass CORI (Criminal Offender Record Information) check Commitment to ATASK mission of empowerment of survivors of domestic violence and abuse to rebuild their lives. •Due to the nature of responsibilities, this role requires coming into the shelter in person. Because of COVID-19, there are several safety measures in place including periodic testing, use of PPE and adherence to CDC guidelines• Salary is commensurate with education and experience. ATASK is not able to provide visa sponsorship at this time and therefore applicants must be legally authorized to work in the U.S.

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Mileage reimbursement Paid sick time Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Language:

an Asian Language (Required)

Work Location:

In person