Lead Home Services Assistant

Lead Home Services Assistant Life Enriching Communities - 3.3 Montgomery, OH Job Details Full-time 16 hours ago Benefits On-site gym Dental insurance Paid time off Vision insurance Opportunities for advancement Retirement plan Qualifications Serving clients Driver's License Quality data entry Customer data entry

Full Job Description Lead Home Services Assistant Role Information Location Address:

Twin Lakes, 9840 Montgomery Rd. Montgomery, OH 45242

Shift Available:

Full-Time:

40 hours I Days Who are We? Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families. What You'll Love About Working Here At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of: Health, Dental, Vision, Life, and Disability benefits Generous Paid Time Off (PTO) Retirement Fund with Company Match On-Site Gym Advancement opportunities Beautiful, state-of-the-art facilities A supportive team culture Work that truly makes a difference Excellent patient care ratios that support quality time with residents

Responsibilities:

Performs all essential functions of Home Services Assistant Assist in the orientation of associates to Home Services as directed, to client service plans and documentation in the system; work alongside associates to explain and demonstrate skills and duties to ensure a clear understanding of expectations for the care of clients Answering phone calls Performing monthly billing Update the client's service plans as directed, in the system Identify education and training needs of associates in Home Services; provide input in standardizing processes Communicate schedule changes, as directed Other duties, as assigned by the Home Service Manager/ Home Services Coordinator.

Requirements:

High School Diploma or equivalent preferred Previous experience in a Home Services position, preferred Good computer skills, including use of email and data entry Must possess a customer service background and orientation Valid Ohio driver's license required Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug free workplace