Social Service Assistant IV/V 291790 (20318)

Social Service Assistant

IV/V 291790

(20318) Hilo Benioff Medical Center - Hilo, HI 96720

Posted:

03/05/2026

Employment:

100% FTE, Full-Time with

Benefits Pay:

$45,708.00 - $49,428.00 per

Year Department:

Social Work Svcs (350-8360)

Experience:

Intermediate Job Description The primary purpose of the Social Services Assistant is to provide assistance with discharge planning, maintaining medical record documentation, obtaining follow up appointments, DMEs and other services to assist patient and their families w/post hospitalization care. This position provides services on weekends, holidays and is subject to shift work.

REQUIRED QUALIFICATIONS

MINIMUM

QUALIFICATIONS

 To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experience may not be gained concurrently. In addition, qualifying work experience is credited based on a 40-hour workweek.

BASIC EDUCATION/EXPERIENCE REQUIREMENTS

 Experience which demonstrated the ability to read, comprehend and apply written directions, a high degree of verbal skill, and the ability to make basic mathematical computations, including averaging. This experience may be met from part-time and/or unpaid work. There must, however, be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis. This requirement may also be met by possession of a high school diploma, or equivalent.

EXPERIENCE REQUIREMENT

 In addition to the above, applicants must have had progressively responsible experience of the kind and quality described below and in the amounts shown in the table below, or any equivalent combination of training and experience. Class Title Specialized Exp (years) Social Service Assistant IV 3 Social Service Assistant

V 4 SPECIALIZED EXPERIENCE

Experience providing supportive services to professional workers in social service or other health related agency; e.g. performing clerical tasks in processing various documents, transporting patients and materials to and from various destinations, observing and reporting of patients interactions, emotional physical or mental symptoms and problems; explaining to patients/residents the services available, assisting in overseeing group activities. Experience must have involved engaging with patients and their families.

QUALITY OF EXPERIENCE

Possession of the required amount of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.

SUBSTITUTIONS ALLOWED

Successful completion of thirty (30) semester credit hours of coursework from an accredited college or university, may be substituted for Specialized. Experience on a year-for-year basis up to a maximum of three (3) years. Satisfactory completion of a human, social services, or health sciences curriculum at an accredited community college, technical school, or junior college which resulted in a Certificate of Achievement, Associate of Science, or related degree may be substituted for Specialized Experience on a year-for-year basis, up to a maximum of two (2) years. Company Description As the Big Island's leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org. Benefits 13 paid holidays each year (104 hours); 14 (112 hours) during election years

• 21 paid vacation days (168 hours) per year
• 21 paid sick days (168 hours) per year
• Medical, dental, vision, and prescription plans Employee Assistance Program Participation in the State of Hawaii's retirement system Potential eligibility for various student loan repayment & scholarship programs
• Rates listed for paid holidays, vacation and sick days are for 1.

0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE. Pre-Employment Health Requirements Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation. Pre-Employment Assessments for External Candidates As part of the recruiting process for this position, external applicants (job applicants NOT employed by HHSC's East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request. Equal Opportunity Employer The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer. Shift Details Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7. This 2024 video features highlight from the last year across our organization in the East Hawaii Region that includes Hilo Benioff Medical Center, Honoka`a Hospital, Ka`u Hospital, Yukio Okutsu State Veterans Home, and our network of primary and specialty care clinics under the East Hawaii Health Clinics umbrella. You will learn about our developments in construction, improvements in quality of care, new services and providers, as well as, what's ahead. We conclude this yearbook with a tribute to our healthcare champion Rep. Mark Nakashima.