Recovery Coach

at Northern Light Health in

Bangor, Maine, United States Job Description Northern Light Acadia Hospital Department:

Addiction Medicine Clinic Position is located:

Acadia Work Type:

Full Time Hours Per Week:

40.00

Work Schedule:

5:30 AM to 2:00

PM Summary:

The Recovery Coach works with our Addiction Care treatment team to provide a seamless continuum of excellent care by maintaining regular and constant communication with patients to provide a set of non-clinical activities that engage, educate, and offer support to patients. The Recovery Coach will possess characteristics of compassion, active listening skills, evaluative skills, reporting skills and general communication skills to aid in helping patients to address personal and environmental obstacles to health care access and help them obtain and remain in recovery.

Responsibilities:

+ Co-facilitate peer lead support groups + Serve as a mentor for patients by demonstrating ways to become empowered and self-responsible + Possesses working knowledge of recovery including 12 step meetings, mental health, and other co-occurring disorders + Providing coaching and care coordination services for patients in within the clinic to develop patient's courage, strengths, resilience, and autonomy. + Using excellent communication skills, coordinate care and serve as patient advocate when needed + May also be responsible for conducting individual, and family educational sessions, various duties related to coordinating treatment from induction through discharge as needed + Work within recovery communities and other agencies to foster relationships, link people in need to resources and programs + Perform other duties as assigned

Other Information:

+ Must have completed the 5-day, 30-hour intensive Connecticut Community for Addiction Recovery ( CCAR ) Recovery Coach training. + Must be an individual in long-term recovery or a recovery ally. + 1-2 years of experience working in behavioral health or substance use disorder recovery setting preferred. + Experience working with Substance Abuse Population in an opioid treatment program, opioid health home or a primary care setting treating this disorder is preferred. Competencies and Skills +

Achieves Results:

Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed. +

Acts Strategically:

Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals. +

Applies Business Acumen:

Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession. +

Demonstrates Adaptability:

Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. +

Demonstrates Emotional Intelligence:

Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. +

Effectively Communicates:

Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. +

Exercises Sound Judgment & Decision Making:

Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. +

Fosters Innovation:

Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets. +

Influences and Inspires:

Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority. +

Provides Patient-Centered Care:

Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. +

Seeks Process Improvement & Applies System Thinking:

Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details. +

Serves Others:

Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. +

Utilizes Resources Effectively:

Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time. + Behaves with

Integrity and Builds Trust:

Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. +

Cultivates Respect:

Treats others fairly, embraces and values differences, and contributes to a To view full details and how to apply, please login or create a Job Seeker account