Community Health Assistant Mobile - IRMC Physician Group - Social Services

Key Responsibilities Care Coordination & Support Support patients in navigating healthcare and social service systems, including assistance with applications, forms, and referrals. Identify barriers such as transportation, insurance, food insecurity, and housing, and connect patients to resources. Provide follow-up contacts to ensure continuity of care and reinforce patient engagement. Mobile Clinic Operations Build trusting relationships with community members to increase awareness and utilization of mobile clinic services. Assist in setting up and closing mobile clinic sites Help guide patients through clinical flow including check-in, navigation, and follow-up scheduling. Work collaboratively with medical, behavioral health, and administrative team members to support daily operations. Health Education & Advocacy Deliver health education under supervision on topics such as preventive care, chronic disease management, nutrition, and wellness. Advocate for patients by communicating needs and concerns to healthcare providers and social service agencies. Participate in community events, screenings, and health fairs as part of the mobile health team. Documentation & Reporting Learn and maintain accurate documentation of patient interactions, screenings, and referrals in the electronic health record (EHR). Uphold confidentiality and compliance with HIPAA and organizational policies. Contribute to data collection for program reporting and evaluation. Training & Apprenticeship Participation in the Pennsylvania AHEC Community Health Worker Training Program is required. Apprentices will complete both classroom-based instruction (virtual & in-person) and on-the-job supervised training. The apprenticeship provides a pathway to certification as a Pennsylvania Certified Community Health Worker (CCHW). Ongoing mentorship, professional development, and evaluation will be provided throughout the apprenticeship period. Qualifications Minimum high school diploma or equivalent required; some college coursework in health or human services preferred. Interest in pursuing a career in healthcare, social services, or community advocacy. Strong communication and interpersonal skills with the ability to build trust and rapport. Commitment to cultural humility and working with diverse populations. Ability to work both independently and as part of the care team. Willingness to travel with the mobile unit and work in community-based settings. Valid driver's license required. Work Environment This role involves working in a mobile health clinic environment, community settings, both indoors and outdoors. May include visits to patient homes as needed. Flexible schedule may include evenings or weekends, depending on community needs. Physical requirements include setting up equipment, engaging in outreach activities, and extended periods of standing or walking.