Care Management Support Coordinator II

Are you a customer service or call center expert looking for an exciting, fully remote career opportunity? We are seeking collaborative, supportive, and motivated individuals to join our team. In this role, you will be the key point of contact helping healthcare providers and members navigate authorizations, allowing you to build your administrative experience in the medical field while working from the comfort of your own home office. Ditch the daily commute, gain invaluable career skills, and make a real difference every day. Apply now and watch your email or text messages for an invitation to quickly qualify online. Qualified candidates will be able to schedule an interview at a convenient time. We look forward to hearing from you!

salary:

$22.98 - $23 per hourshift: Firstwork hours: 8 AM - 5

PMeducation:

High SchoolResponsibilitiesAssisting providers and members getting authorizations overturned. Works hard to collaborate with our internal medical director and clinical nursing to get peer to peer schedules to get authorizations approved for member svcs being requested In comparison to other teams/LOBS/markets we are very competitive Would gain self-confidence in overall communication w/ internal team and members, how to navigate through systems, as well as gaining experience with quickly adapting to change with the processes In a live call que while navigating multiple systems scheduling peer to peer requests for our internal medical providers. All communications levels (Teams chats, emails, etc) Fast paced w/ high call volume; fluent process with how to get requests completed, cooperative, collaborative with leaders highly involved with processes SkillsCustomer ServiceMedical Insuranceorganizational skillsCommunication skillsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. job detailssummary$22.98 - $23 per hourtemporaryhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4946937job details Are you a customer service or call center expert looking for an exciting, fully remote career opportunity? We are seeking collaborative, supportive, and motivated individuals to join our team. In this role, you will be the key point of contact helping healthcare providers and members navigate authorizations, allowing you to build your administrative experience in the medical field while working from the comfort of your own home office. Ditch the daily commute, gain invaluable career skills, and make a real difference every day. Apply now and watch your email or text messages for an invitation to quickly qualify online. Qualified candidates will be able to schedule an interview at a convenient time. We look forward to hearing from you!

salary:

$22.98 - $23 per hourshift: Firstwork hours: 8 AM - 5

PMeducation:

High SchoolResponsibilitiesAssisting providers and members getting authorizations overturned. Works hard to collaborate with our internal medical director and clinical nursing to get peer to peer schedules to get authorizations approved for member svcs being requested In comparison to other teams/LOBS/markets we are very competitive Would gain self-confidence in overall communication w/ internal team and members, how to navigate through systems, as well as gaining experience with quickly adapting to change with the processes In a live call que while navigating multiple systems scheduling peer to peer requests for our internal medical providers. All communications levels (Teams chats, emails, etc) Fast paced w/ high call volume; fluent process with how to get requests completed, cooperative, collaborative with leaders highly involved with processes SkillsCustomer ServiceMedical Insuranceorganizational skillsCommunication skillsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.