Social Svcs Prgm Mgr Spv (Administrative Review Team Manager) 00061971

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position. Start your career in public service . The Administrative Review Team Manager is a member of the Safety Section. This position is responsible for managing the Administrative Review Team (ART) to provide the field with practice guidance on the review process and monitor the outcomes of the first level reviews. The ART is responsible for conducting the second level reviews, monitoring the outcome of the third level review, and providing the individual with the final results of the review. Additionally, the ART performs all requested IONS screenings for child serving agencies. This position will supervise 2-3 Administrative Review Team members. Ensures the IONS screenings are processed in accordance with established timeframe and policy

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Pay Grade:

L Supervises, guides, and/or instructs the work assignments of subordinate staff. Coordinates the activities of social service or community programs. Oversees the program or organization's policies regarding participant involvement, requirements, and benefits.

Job Responsibilities:

Provide direct supervision for 2-3 Administrative Review Team members. Ensures the notice of substantiations and requested administrative reviews are processed in accordance with established timeframe and policy. Ensures the IONS screenings are processed in accordance with established timeframe and policy. Provides community training as needed for IONS screenings. Reviews and monitors compliance with ART policies and procedures. Participates in statewide meetings and stakeholder initiatives as requested. Provide training for

RBWO/DSP

units as requested. Manage the IONS Help Desk, including troubleshooting issues with constituents. Ensure Data Requests are processed/completed and tracked, as necessary. Performs other professional responsibilities as assigned. Analyzes and assesses the effectiveness of existing review processes to ensure the identified outcome measures are achieved. Builds and encourages a cooperative team-oriented environment within unit(s) and with other agencies and providers. Interviews, hires, directs, trains, evaluates the performance of, and when necessary, disciplines and discharges social services employees. Ability to work effectively at multiple levels of the organization and with multiple teams. Excellent oral, written, presentation and interpersonal communication skills.

Core Competencies:

Builds and maintains relationships Strong initiative and self-direction, with the ability to work independently and effectively coordinate with individuals and teams. Demonstrates flexibility and resilience Fosters continuous improvement and innovation Thinks systematically and inspires change Communicates effectively Bachelor's degree in a related field from an accredited college or university and five (5) years of experience in a human services field, which includes two (2) years in a lead worker, team lead. OR Supervisory role; or two (2) years of experience at the lower level Social Svcs Prgm Mgr 3 (SSP022) or position equivalent.

Preferred Qualifications:

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience: Master's degree in social work (MSW) or a closely related field. Extensive child welfare experience, including a minimum of two years in a supervisory or management capacity. In-depth knowledge and experience in child welfare programs. Strong initiative and self-direction, with the ability to work independently and effectively coordinate with individuals and teams. Advanced analytical skills including the ability to apply findings from law or other research to inform policy development Excellent written and verbal communication skills with experience producing technical documents and delivering presentations. Proficiency in Microsoft 365 applications including OneDrive and SharePoint, Word, Excel, and PowerPoint For more detailed information about the Georgia Department Human Services https://dhs.georgia.gov/ Employment Information Current State employees are subject to State Personnel Board (SPB) Rules regarding salary. DHS is an Equal Opportunity Employer If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc. As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.