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Program Dir- MCI
Job
Behavioral Health Network, Inc.
Worcester, MA (In Person)
$76,769 Salary, Full-Time
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Job Description
Program Dir
- MCI at Behavioral Health Network, Inc. Program Dir
- MCI at Behavioral Health Network, Inc. in Worcester, Massachusetts Posted in about 10 hours ago. $71,000.00
- $82,538.
Job Description:
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. Since 1938, BHN has been dedicated to helping individuals, families, and communities thrive through compassionate, high-quality care and support services. We are currently seeking a Program Director to join our MCI team and help advance our mission of empowering people to live healthier, more fulfilling lives.What We Offer:
Purpose-Driven Work- Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts. Professional Growth
- Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations. Supportive Team Culture
- Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork. Stability & Opportunity
- Build your career with a well-established organization serving Western Massachusetts since 1938. Comprehensive Benefits
- Generous
PTO, 403
(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more. Certified Great Place to Work- Work for an organization recognized for creating a positive and engaging employee experience.
What You'll Do:
Provide overall leadership and direction for Adult and Youth MCI Stabilization Services Ensure stabilization services are delivered within required timeframes and in accordance with MassHealth, CBHC, payer, and organizational standards Develop and maintain program policies, procedures, workflows, and clinical protocols Provide clinical consultation and oversight for high-risk adult and youth cases, including safety planning and diversion decisions Collaborate with MCI assessment teams, CBHC services, urgent care, Community Crisis Stabilization programs, and community partners to support coordinated transitions of care Monitor program outcomes, response times, service utilization, documentation quality, and performance indicators Promote evidence-based, trauma-informed, culturally responsive, and family-centered practices across all teams Directly supervise MCI Supervisors, Lead Staff, and other assigned program leaders Prepare reports and performance summaries for organizational leadership, funders, payers, and regulatory agencies Oversee incident reporting, corrective action planning, clinical risk management, and regulatory compliance Promote a culture of accountability, collaboration, continuous improvement, staff safety, and high-quality careWho You Are:
Master's Degree in Social Work, Counseling, Psychology, or a related behavioral health field required Independent clinical licensure in Massachusetts, such as LICSW or LMHC, required Minimum of five years of progressively responsible leadership experience in crisis services, mobile crisis intervention, emergency services, or stabilization programs required Demonstrated knowledge of CBHC, Mobile Crisis Intervention, and MassHealth crisis-service models Strong clinical judgment and experience supporting high-acuity and high-risk adult and youth populations Experience leading mobile, emergency, or community-based crisis stabilization services preferred Proven ability to develop programs, improve performance, and recruit and retain effective teams We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values- Humanity, Empowerment, Accountability, Respect, and Teamwork
- guide how we lead, how we serve, and how we support one another.
Salary Range:
$71,000- $82,538 Salary Range
- BHN Min-Mid Salary