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Director of Social Services

Job

Optalis Health and Rehabilitation

Grand Rapids, MI (In Person)

Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 6/18/2026

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Job Description

Position Summary We are seeking a compassionate, organized, and experienced Director of Social Services to lead and oversee social service operations within our long-term care facility. The ideal candidate will advocate for resident well-being, support families through care transitions, and ensure compliance with all social service regulations and standards. This position plays a vital role in enhancing residents' quality of life through assessment, counseling, care planning, and coordination of services. Key Responsibilities Conduct psychosocial assessments and update care plans based on resident needs Provide counseling and supportive services to residents and families Assist with admission, discharge, and transfer processes, ensuring appropriate communication with physicians and families Facilitate discharge planning, including coordination with community resources and services Advocate for resident rights and provide education to staff on psychosocial issues Document social services interventions and progress in resident records Participate in interdisciplinary care conferences and survey preparation Supervise and support social services staff as applicable Ensure compliance with federal, state, and facility regulations related to social services Skills & Competencies Knowledge of long-term care social work practices and regulations Strong communication and counseling skills Ability to work effectively with residents, families, and interdisciplinary staff Excellent organizational and problem-solving abilities Ability to maintain confidentiality and professionalism in sensitive situations Qualifications Required Bachelor's degree in Social Work required Licensed Social Worker in the state of Michigan Preferred Experience in long-term care or healthcare social services Leadership or supervisory experience in a healthcare setting Physical & Work Requirements Ability to move freely throughout the facility and interact with residents and families Occasional lifting of up to 40 lbs and pushing wheelchairs as needed Personal Attributes Compassion and empathy Integrity and confidentiality Advocacy mindset Adaptability and resilience Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Retirement plan options Professional development opportunities Supportive team environment Schedule Full-time Monday-Friday Occasional evenings or weekends as needed #GR

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