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Services Program Manager 14 - Western Wayne County

Job

State of Michigan

Remote

Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 6/18/2026

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Job Description

The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion . Provide direct management of professional Children's Service's staff who investigate allegations of abuse and/or neglect of children and who provide supervision of children foster care placement. Assign all new CPS and Foster Care cases and review cases to ensure compliance with agency policies, procedures, children's placement agency rules and federal laws. Monitor compliance with time and attendance expectations and follow progressive discipline guidelines when indicated. Provide children's service training to staff and implement new CPS and Foster Care Programs and Policies. Position Description View the job specification at: Job Specification To be considered for this position you must: apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications are not accepted. relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening. attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week. attach a cover letter. attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Failure to complete any of the above items may result in your application not being considered. The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Education Possession of a bachelor's or master's degree with a major in one of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major. OR Possession of a bachelor's degree in any major with at least 30 semester (45 term) credits in one or a combination of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major. Experience Three years of professional experience equivalent to a Services Specialist or Family Independence Specialist, including one year equivalent to a Services Specialist P11 or Family Independence Specialist P11. OR Two years of experience equivalent to a Family Independence Manager 12. OR One year of experience equivalent to a Services Program Manager 13 , General Services Program Manager 13 or Family Independence Manager 13.
SELECTIVE POSITION REQUIREMENT
(SPR): At least three years of child welfare experience equivalent to a Services Specialist Services Program Manager 13 - 14 Two years of experience as a Services Specialist or a Family Independence Specialist in addition to one year of experience in one of the following areas:
  • Human Resource Developer providing training to services staff in a services program area (e.g., a trainer for the Child Welfare Institute).
  • Resource Program Analyst or Departmental Analyst work as a services program analyst responsible for activities such as assessing legislation, developing program policy, or serving as a policy and case consultant (e.g., foster care analyst, protective services analyst, zone service specialist)
  • Departmental Analyst work in the Business Service Center (BSC) as a Child Welfare (CW) Analyst providing consultation and support from extensive policy knowledge across child welfare programs; tracking and monitoring performance and improvement efforts.
  • Departmental Analyst work in the Business Service Center (BSC) as a Quality Assurance (QA) Analyst providing consultation and support from extensive policy knowledge across child welfare programs; tracking and monitoring performance and improvement efforts.
The physical location of this position is 27540 Michigan Ave, Inkster, MI 48141 . Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview. An applicant hired or promoted to a Services Program Manager position that involves the management of protective services, foster care services or adoption services must successfully complete a supervisory training program of at least 40 class hours; and, pass a competency-based performance evaluation of that training within three months after assuming the Services Program Manager position. The competency-based performance evaluation shall include a written examination. The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received. This selection process may be used to fill future vacancies over the next 6-months, including permanent, limited-term, or temporary working out of class (WOC) assignments. Any position filled as limited-term may have the potential to be converted to permanent, but it is never guaranteed. Any temporary WOC assignment has a set start and end date. Questions related to this position may be directed to Kelsey Averhart at averhartk@michigan.gov . Follow us on LinkedIn for more job opportunities! #MDHHSjobs #Veteranfriendly #Careerswithpurpose # CommunityHeroes MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

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