Senior Housing Specialist

SUMMARY This is a support position for administrative activities assigned to the Housing Choice Voucher (HCV) and/or Low Income Public Housing (LIPH) Programs. This individual will perform a variety of clerical and administrative duties related to the intake, resident processing, work order processing functions within the Low Income Public Housing or Housing Choice Voucher Programs that meets the Authority's obligations under its lease, local law and program regulation in the four major areas of Finance, Operations, Residents and Procurement. This position has a broad range of duties covering activities from application, waitlist management, initial briefings for new participants, resident processing through termination of assistance. This job incorporates features previously contained in the Occupancy Specialist job description. The Sr. Housing Specialist will perform all property activities related to compliance with HANH's lease for an assigned portfolio of development(s) and extensive contact with landlords and tenants participating in the HCV programs. This role also includes performing in-depth file compliance reviews, preparing and attending participant hearings, and ensuring the integrity of data submissions and corrections to HUD's Public and Indian Housing Information Center (PIC). The Senior Housing Specialist may serve as a mentor/trainer to Housing Specialist. This position is under the direct supervision of the specific LIPH Housing Manager to whom the incumbent is assigned and/or the Manager HCV or Service Center Supervisor

ESSENTIAL FUNCTIONS 1.

This position includes responsibility for performing all functions of a Housing Specialist as outlined in the Housing Specialist job description. 2. Complete full file compliance reviews to ensure documentation accuracy and readiness for internal audits and HUD reviews. 3. Submit and correct participant and unit data in HUD's PIC/NLHA or equivalent system; ensure timely and accurate reporting. 4. Prepare case files for informal hearings, including the compilation of documentation and written summaries; attend and represent the PHA at hearings. Maintains applicant files and processes applications in accordance with the HUD and HANH procedures and regulations. 5. Coordinate with the inspections team to ensure Housing Quality Standards (HQS)/NSPIRE compliance and timely re-inspections. 6. Conduct

HQS/NSPIRE QC

inspections 7. Support the management team by prepping/reviewing files during audits, reviews, and monitoring visits. 8. Assist in training and mentoring Housing Specialist on HCV policies, procedures, and systems. 9. Maintain accurate and organized participant files and electronic records in housing software systems (e.g., Yardi, Emphasys). 10. Stay informed about HUD updates and policy changes affecting program operations. 11. Promote and maintain positive relationships with landlords and community partners 12. Respond professionally and promptly to inquiries from program participants, applicants, landlords, and the general public. This position is a part of the AFSCME Local 713 Union.

KNOWLEDGE, SKILLS, AND ABILITIES 1.

Knowledge of Connecticut Tenant/Landlord law. 2. Knowledge of HUD regulations related to the Section 8 Program. 3. Knowledge of HUD regulations related to the Low Income Public Housing Program. 4. Knowledge of property management practices. 5. Strong communications skills and above average typing skills (55 WPM). 6. Must be able to work with diverse groups of people and remain calm under pressure. 7. Sophisticated knowledge of and proficiency in basic office computer software including Internet and e-mail systems, Microsoft Office Suite, XP, including Excel, Word and PowerPoint. 8. Bilingualism in Spanish and English preferred but not mandatory. 9. Working knowledge of HUD terminology. 10. Demonstrated initiative, ability to work with others and good judgment. 11. Ability to work independently at multiple tasks and or to organize time effectively and perform mathematical calculations accurately. 12. Ability to handle confidential information in an appropriate manner. 13. Ability to work under pressure and with interruptions. 14. Valid Driver's license.

EDUCATION AND EXPERIENCE

High School Diploma or equivalent with Minimum of 4 years experience as a Housing Specialist HCV Specialist Certification (e.g., Nan McKay or equivalent) required