Shelter Support Specialist- On Call

Job Listing ID:

4495323

Job Title:

Shelter Support Specialist- On Call Application Deadline:

Open Until Filled

Job Location:

Roseburg

Date Posted:

05/20/2026

Hours Worked Per Week:

20

Shift:

Day Shift, Swing Shift, Night 

Shift Duration of Job:

Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Shelter Support Specialists play an important role in the provision of Navigation Center shelter services by ensuring facility operations continue 24/7 and that any maintenance issues are immediately reported. Guests Hosts further ensure that guests are welcomed to the shelter, treated with respect and dignity while providing basic daily living needs. Position required on-call shift work which may consist of days, evenings, overnights, and weekends.

Base Pay:

22.00 an hour

• Overnight shift differential

Requirements:

• High School Diploma or equivalent.
• Applicant must be 18 years old or older.
• One year of experience as an employee/volunteer at a social service agency preferred OR a satisfactory equivalent combination of education and experience.
• Oregon driver's license preferred but not required.
• The finalist for this position is required to pass a criminal history background check. Conviction of a crime may not necessarily disqualify an individual from employment.
• Knowledge of community resources; knowledge of and experience in empowering individuals, understanding of low income/homeless people and the causes of poverty and homelessness.
• Skill in working with people in crisis; organizational skills; good record keeping skills; use of standard office equipment which includes automated systems and equipment.
• Communicate effectively in both oral and written forms; maintain confidentiality; assure work is performed in accordance with policies and procedures; manage time efficiently; make decisions independently; use initiative and judgment in carrying out tasks and responsibilities; represent program in a variety of settings; remain calm and use good judgment during confrontational or high pressure situations; courteously meet and deal effectively with coworkers, families, community partners and the public.

• Must follow all safety rules and practices and perform work in a safe manner.

Employer Note:

• This position requires standing for long periods of time, bending and stooping frequently, walking, hearing voice conversation, frequently lift, carry, push and pull 40 pounds. Job Duties (Actual duties assigned may vary and change depending on the business needs of the department and the agency.):
• Must be familiar with the Guest Agreement.
• Maintain confidentiality.
• Redirect unwanted behaviors and deescalate situations as they arise.
• Understand and implement any necessary emergency procedures.
• Assist volunteers and donors as needed.
• Oversee facility clean up, including bathroom areas and trash disposal.
• Assist guests with departure.
• Assist guests with organization of personal space.
• Remain calm and use good judgment during confrontational or high-pressure situations.
• Follow all safety rules and practices and perform work in a safe manner.
• Perform general cleaning which can include bathrooms and other areas as assigned.

ATTENDANCE AND AVAILABILITY

• Regular and consistent on-site attendance is required.
• Position requires shift work which may consist of days, evenings, overnights, and weekends.
• Non-exempt employees may be expected to work varying amounts of overtime during periods of high-volume work or to accomplish special

Job Classification:

Social and Human Service Assistants Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Driver License Information

Required:

None

Preferred:

Non-Commercial Drivers License Compensation

Salary:

$22.00 per Hour Plus Shift Differential

Benefits Offered:

Medical, Dental, Vision, Vacation, Sick Leave, Life Insurance, Retirement

Additional Benefit Information:

Medical Coverage Dental and Voluntary Vision insurance, Generous leave, Retirement plans, Basic Life and Voluntary life insurance, Employee assistance program. Job Requirements

Experience Required:

 At least 1 year

Education Required:

High School Diploma/GED

Minimum Age:

18

Gender:

N/A

Employer Will Perform:

Background Check